오버르톰세벨트 호텔

"분위기가 차분하고 직원 응대가 매우 친절함"

"패밀리룸을 예약했는데 기차역 선로와 붙어있는 1층이었습니다 기차 객실과 승객과 눈이 마주칠 정도의 가까운 거리였습니다 불만을 제기하자 패밀리룸은 모두 기차선로 방향 1층이라 어쩔 수 없다고 하네요 그 때 매니저 분이 와서 사정을 듣고 서로 연결될 수 있는 2인용 방 2개로 변경해주었습니다 방도 기차 선로가 아닌 시내가 잘 보이는 높은 층의 방이었고요 호텔 입장에서는 어쩔 수 없다고 할 수 있는 입장임에도 사정을 이해하고 고객을 배려하는 결정을 해주신 매니저분께 감사 드립니다 너무 만족스러운 숙박이었습니다"

"Very convenient location for stopover in schipol airport"

"It was very nice location and clean….all good."

"good service"

"Clam"

"Nice hotel"

"중앙역에서 가깝습니다. 직원들이 친절하고 전문적입니다. 객실 조명이 어두워서 불편했습니다. 조식 메뉴도 좀더 다양해지면 좋겠습니다. "

"Overall experience was ok. The location is good, you can use public transportation easily, and also the hotel is in front of the park. Breakfast is also good, diverse menu choices, the view is great. However, I am not sure about smooth check-in process and hygiene. I arrived at hotel in the early morning and then came back to hotel after check-in time around 5pm (original check in time is 3pm), but then, when I tried to check-in, the front desk person was too rude to me. Even my english is very fluent, she kept saying 'what' to me like 'I cannot understand about what are you saying ' vibe, which was very unpleasant. After that, she told me cleaning wasn't finish yet, even it was 5pm- should I understand this point? Not only that, she said staying at the sofa 5-10 min but never came back. So I asked to other people to re-do my check-in and finally I could enter the room. When I was at the room, the bedding smell is bit weird. bathroom sink wasn't also clean though. "