Almost every month since last September, I visited Hanoi for a five-day business trip. During the last six months, I have been Hanoi La Siesta Hotel Trendy, Hanoi La Siesta Diamond Hotel, Novotel Suites Hanoi, Hotel de IโOpera Hanoi, MGallery by Sofitel, and then finally here Hanoi Lโheritage Diamond Hotel & Spa.
I must say I have never met any hotelier like Ms. Lee in other hotels, even in a five-star hotel like Hotel de IโOpera Hanoi, MGallery by Sofitel. She was always smiling and well-communicated in English. She understood guestsโ needs and recommended the best suitable places to dine and visit for an occasion. I personally didnโt love to visit Hanoi, and she changed my experience pleasant and memorable. Thank you Ms. Lee.