6/10 - ์ข์์
2025๋
8์ 20์ผ
lodge is ok but poor personnel
terrible communication. none of hte offical phone numbers worked and no response to email or messenger. Hotels.com couldn't reach them either which made me think our booking was a scam. finally the night before arrival we got an email from owner but were given rather short shrift when we asked whether possible to arrive earlier and were told to use email to contact them. when we got there, there was no key in the agreed key box. it got resolved but no word of apology for the mixup. seems the owner likes to have the income has no interest whatsoever in any kind of polite interaction. whilst the unit itself was nicely laid out - and some things were new (air fryer/fridge) there were many thing falling part like the patio doors which we couldn't use as the runners were rotten, the dining room lights (no bulbs) the ktichen cabinet light (didn't work) the kitchen cabinet handle (fell off and we had to screw it back on), loose hooks on doors etc. Shame as it could have been nice
Lorna
Lorna ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
