Stayed here May 2023 and it was great, so I came back a year later and itโs fair to say it did not disappoint one bit!
william
5๋ฐ ์ฌํ
8/10
great location with free parking ..walking distance to abdali mall and boulivard
Abdelkarim
2๋ฐ ๊ฐ์กฑ ์ฌํ
4/10
We stayed last year In downtown hotel for the first time , it was family friendly , clean ุ cauzy with helpful and thoughtful staff โฆ unfortunately this year it was very disappointingโฆ. Starting from our check in night bed sheets were disgusting with short hair on it as if a man was sleeping before us ! Then we asked for a baby crib , they brought us a strange crib with very dirty mattress sheets and a lot of stains !! Then came the surprise I was parking my rented car in the underground hotel parking when I found in the morning the car was hitted and a major damaged was obvious โฆand only when my husband insisted to see the CCTV when the staff admitted he hit and run !!! We had a guest coming to visit and they did not allow them to park neither take their car for valet parking !!Not to mention the poor customer service ,, poor communication skills of the receptionist , slow response to anything , the housekeeping will not clean the bathroom sink or vacuum the floor or do the dusting yn5il we ask for .. the floor is very dirty with hair in the corners โฆ. My feet bottom turned black after all !!! My infant feet were black as well whenever he walks bare feet โฆโฆ itโs not worthy the price โฆ will never come back โฆ they donโt deserve one star !!!!