We stayed in this hotel for 6 nights. I would expect a better service for a hotel charges average $400 a night. No room cleaning unless you request. Only trash pick up and new towels. They dont make beds unless you request it. Overpriced old hotel. Hotels.com also did a poor job when i wanted to check out earlier. They hold me 12 hours on hold in their chat room (as platinum member) and they absolutely fixed nothing. I recommend everyone to book their room directly with hotels. Dont use these agencies. Hotels they dont help you because you are not their customer. You are hotels.com (Expedia) customer. And Expedia dont do anything for you unless they get it from the hotel. So why deal with middle man. I do use hotels.com for 20 years and i booked 30+ bookings with every year. This is my advice. Look at the price here and book directly with hotel..
omer
omer ๋, 6๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 15์ผ
The stay was OK. The prices are a lot higher than they should be and we had an AC unit ticked all night. Rooms need to be deep cleaned
Vicky
Vicky ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 29์ผ
Rodrick
Rodrick ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 25์ผ
Sheila
Sheila ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 21์ผ
Lauren
Lauren ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 16์ผ
Good Family Getaway
The convenience of the water park and other entertainment to the lodging was nice, however, the quick serve restaurants were overpriced and some of the entertainment and food offered an experience most akin to a carnival than a family resort. The employees that we encountered in the waterpark were all attentive and engaged.
Jarrod
Jarrod ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 14์ผ
Kniya
Kniya ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 28์ผ
Tired rooms, food not great but lifeguard s and fa
The food (in pool area) quality has fallen since last visit. Having to kiosk order is a real pain and the drink cup with its โscan and gulpโ was horrible. I get that people double dip on soda but hire a couple more high schoolers for drink police.
Close to 30 dollars per day for breakfast buffet for an adult is nuts. All I wanted was a cup of coffee and fruit.
Rooms are getting pretty tired-our 10 year old remarked about the wear!
On the plus side-we had fun together. Child still liked the wand adventure in the halls, glow party at night and pools. (Outdoor pool still under repair as it was last visit a couple years ago..?)
The lifeguards really are worth their pay. We saw 3 times where they hopped into the water and take care of a situation before it got dangerous! Much thanks to their training!!!