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North Gate Jaffna

3.5 star property
Jaffna hotel with outdoor pool and restaurant

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Family Triple Room | Minibar, in-room safe, desk, laptop workspace
International cuisine
Outdoor pool
Lobby lounge
Deluxe Room | Minibar, in-room safe, desk, laptop workspace
In the heart of the city, North Gate Jaffna offers a warm welcome with dry cleaning/laundry services, an on-site restaurant serving international cuisine, and a cozy fireplace in the lobby. Take advantage of free self parking and high-speed WiFi to stay connected while enjoying your stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • 24-hour front desk
  • Lobby fireplace
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Bathrobes
Hair dryer
Bidet
Rainfall showerhead
Private bathroom
  • 545 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Bathrobes
Hair dryer
Bidet
Rainfall showerhead
Private bathroom
  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | Minibar, in-room safe, desk, laptop workspace

Family Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Bathrobes
Hair dryer
Bidet
Rainfall showerhead
Private bathroom
  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Restaurant

Jetwing Jaffna

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 179 reviews
$84 nightly
The price is $99
Sep 2 - Sep 3
Total includes taxes and fees
Jetwing Jaffna
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About the neighborhood

Map
Station Road, Jaffna, Jaffna District, 40000

What's nearby

  • Sri Nagavihara International Buddhist Centre - 8 min walk - 0.7 km
  • Jaffna Clock Tower - 10 min walk - 0.9 km
  • Jaffna Vegetable Market - 15 min walk - 1.3 km
  • Jaffna Fort - 20 min walk - 1.7 km
  • Nallur Kandaswamy Kovil - 3 min drive - 2.2 km

Restaurants

  • ‪Lavin’s Vegetarian Family Restaurant - ‬6 min drive
  • ‪Mangos - ‬4 min drive
  • ‪Jaffna Authentic Cuisine - ‬6 min walk
  • ‪Malayan Cafe - ‬17 min walk
  • ‪US Restaurant - ‬10 min walk

About this property

North Gate Jaffna

Located near a train station, North Gate Jaffna is a great choice for a stay in Jaffna. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge.

Languages

English

At a glance

DONE

Hotel size

    • 44 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Self-serve breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine.

Fees & policies

Optional extras

  • Self-serve breakfast is offered for an extra charge of approximately USD 15 for adults and USD 7.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

North Gate Jetwing Hotel Jaffna
North Gate Jetwing Hotel
North Gate Jetwing Jaffna
North Gate Jetwing Hotel Jaffna
North Gate Jetwing Hotel
North Gate Jetwing Jaffna
North Gate Jetwing
Hotel North Gate by Jetwing Jaffna
Jaffna North Gate by Jetwing Hotel
Hotel North Gate by Jetwing
North Gate by Jetwing Jaffna
North Gate Jetwing Jaffna
North Gate Jetwing Hotel Jaffna
North Gate Jetwing Hotel
North Gate Jetwing Jaffna
North Gate Jetwing
Hotel North Gate by Jetwing Jaffna
Jaffna North Gate by Jetwing Hotel
Hotel North Gate by Jetwing
North Gate by Jetwing Jaffna
North Gate Jetwing Jaffna
North Gate by Jetwing
North Gate Jaffna Hotel
North Gate Jaffna Jaffna
North Gate Jaffna Hotel Jaffna

Frequently asked questions

Does North Gate Jaffna offer free cancellation for a full refund?

Yes, North Gate Jaffna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at North Gate Jaffna?

Yes, there's an outdoor pool.

Are pets allowed at North Gate Jaffna?

Sorry, pets aren't allowed.

Is parking offered on site at North Gate Jaffna?

Yes, there's free self parking.

What are the check-in and check-out times at North Gate Jaffna?

Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at North Gate Jaffna and nearby?

North Gate Jaffna has an outdoor pool and a fitness center.

Are there restaurants at or near North Gate Jaffna?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around North Gate Jaffna like?

North Gate Jaffna is in the heart of Jaffna, a short 7-minute walk from Sri Nagavihara International Buddhist Centre and 14 minutes' walk from Jaffna Clock Tower.

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North Gate Jaffna Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Breakfast
Food
Service staff
Room
Location

What guests liked

  • Breakfast was a worthwhile option with a great selection of delicious food, including curries and local fare. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Excellent helpful staff
Deepa, 2-night trip

8/10 Good

It’s good quality and tasty too. The recommendation helps you to use affordable financial hotel and pool too.
Shubhaganth, 3-night trip

8/10 Good

Great customer service. Balcony area could need more attention but the room otherwise was great. Amenities such as the pool area were well maintained. Food in the restaurant took a while to come but tasted great and incredible portion size. Breakfast buffet was great as well, with lots of food options.
Pathmathevan, 3-night trip

10/10 Excellent

Good
Mohanasundaram, 1-night trip

10/10 Excellent

It was a good place to stay in Jaffna
shanmugarajah, 1-night trip

10/10 Excellent

Our experience was so warm and welcoming.

10/10 Excellent

Property was great and staff were very kind and attentive. Anytime we asked for anything they were quick to respond weather it was towels/toilet paper or laundry. Would highly recommend!
Kowshika, 6-night trip

8/10 Good

Attentive and friendly staff. Food is amazingly good, especially the breakfast.
Ranjith, 4-night trip

10/10 Excellent

The rooms were very clean and the food was awesome.
DHARANI, 5-night trip

10/10 Excellent

Great service - convenient location ! This is my 5th or 6th visit
Sam, 2-night trip

8/10 Good

The staff and guest was really good, room was comfortable but the restroom need to be updated.
DHARANI, 3-night trip

10/10 Excellent

Great staff and great food. Lots of options. It would be great if they can provide an Iron for each room. It is currently available upon request only.
Kones, 2-night trip

8/10 Good

All of the staff were amazing, at breakfast they somehow sensed when I wanted some more tea! The food was really delicious, a great selection of curries (as well as western foods - although I stuck with the local fare). The hotel location was very central and made it easy to see some of the sites in the city centre (market, fort, old kachcheri etc.). If I was planning a trip to Jaffna in the future, I would definitely stay here again.
Joseph, 3-night trip

8/10 Good

Great place with very friendly staff! My wife and I stayed here in April of 2023 and really enjoyed it. The location is perfect for walking around Jaffna and they even have bicycles available for those who want to cycle. The breakfast and dinners were delicious. I would recommend staying here!
Jeff, 1-night trip

4/10 Poor

Bathroom was not clean. No hot water in the bathroom. A less than average hotel that charges at 5* rate. Would not be staying here again or recommending to anyone.
Shubashini, 5-night trip

8/10 Good

Lovely expérience

First time in Jaffna, travelling with three working colleagues who were at their first experience in SriLanka. We were really with the hotel overall services
DENIS, 1-night trip

2/10 Terrible

I didn’t stay at this hotel because the doors were locked. I went to another hotel.
Van, 1-night trip

10/10 Excellent

I stayed at the Northgate Hotel for two nights and was pleased with the overall experience. The hotel is decent and well-maintained, and the staff were excellent—friendly, helpful, and attentive throughout my stay. Upon check-in, the hotel staff recommended the restaurant located on the first floor. I tried the seafood kothu roti on May 19 and was genuinely impressed. Though the dish was dark in colour, it was packed with flavour and had a great mix of seafood—I could taste shrimp, cuttlefish, and fish. It was very well prepared. The dish was reasonably priced at 1700. I also ordered a local arrack cocktail (arrack, passionfruit cordial, lime, etc.), which was refreshing and balanced. Priced at 770, it offered good value for both taste and presentation. Later that evening, I visited Machnag Bar, which is attached to the hotel. I had a 500ml Lion Beer (cost 635) and found the space comfortable and welcoming. The bar also serves food, though I had already eaten at the hotel restaurant. Breakfast was included with the room, and the buffet exceeded expectations. It featured a wide selection of traditional items such as puttu, string hoppers, fish kulambu, sambar, dhal, and various sambols. Fresh milk appam (hoppers) were available on order, and they were just as I remembered from childhood—fresh, soft, and full of flavour. Overall, I highly recommend the Northgate Hotel, its first-floor restaurant, and the Machnag Bar. The combination of good food, fair prices, and warm servi
Sri, 2-night trip

8/10 Good

Centrally located and easy to get to. The hotel rooms are of a high standard compared to some others in the area. The food was good. Breakfast is a worthwhile option. Has an amazing crab curry with naan. The check-inprocess needs to be a bit more efficient. Overall can recommend it.

8/10 Good

The team and North Gate Jaffna were accommodating and very helpful. We enjoyed our stay due to their customer service above all. The actual property is clean and well situated however, it is starting to show its age, so keep this in mind if/when booking. For example, the fan/AC is temperamental (it either doesn't work, or it is set to turbo speed- no in between). There were some issues with power outages on the second day of our stay, however, this was not an ongoing issue. Would we stay here again? Very much so. The problems do not outweigh the excellent client experience that North Gate seeks to offer its clientele.
Jessica, 4-night trip

2/10 Terrible

My room back door look not working i complien twice they didn't fixed i feel unseaf to sleep and washroom comoed falis not working properly i tell them they didn't fix that too.
Theeparajah, 4-night trip

8/10 Good

Stayed Dec 2023. Family of 4. Rooms: clean, adequate space for 2 ppl in each room. Bed is hard for our liking though. Washroom: clean, enough hot water. Shower head was not fully functional but still enough to take a decent shower. Food: 5/5 no complaints. Staff: 5/5. Fitness area: small limited space. Pool: 5/5. Notes: I would request extra towel to put on washroom floor so its not too wet. Went during Christmas and didn't need to make any food reservations. Would request for level 4 or above room to get decent view of the skyline.
Suresh, 3-night trip

8/10 Good

Overall this is a good hotel located closer to the Jaffna town and by the Jaffna railyway station. I took a small group with me this time for 3 nights and this was my second time this year. Hotel needs to improve maintance big time. I could not lock the balcony door due to the latch that was missing and the room was on the second floor so anyone could have easily got into the room by the tree branch which was touching the balcony. It was fixed on the same day but I was even wondering how the latch was missing in the first place and no one noticed. Also the service system which I can use to indicate 'do not disturb' wasnt working but maintanace did not fix it, due to that housekeeping cleaned my room daily even though I verbally instructed them not to. A few of my friends in my group exprienced the same. Beside these annoyances, the hotel has friendly staff. The chef made delicious breakfast every morning. I will definitly visit again.
Yogalingam, 4-night trip

2/10 Terrible

We booked 5 rooms in NorthGate Jetwing. We arrived and they said they were overbooked and did not have any rooms for us. However, 10 minutes later (while we were arguing with the hotel staff), a larger group came in and they all got rooms. Why didn't they have rooms for us, but had rooms for the other group? Because we booked through Expedia and they didn't. The hotel sent us to their sister hotel, which has no pool and would have been cheaper to book. They did not compensate us or even refund the difference in price because we booked through Expedia. They basically said its out of their hands. Very unprofessional. We were all very angry and disappointed with the whole experience.
Jessica, 2-night trip

10/10 Excellent

Customer service
pooranakumar, 2-night trip