Even though the Expedia app clearly stated "Pay at Property," I only provided my credit card number to secure the booking. But as the date approached, the hotel suddenly contacted me demanding advance payment for one night, threatening to cancel the reservation if I didnโt comply. They falsely claimed it was a pre-authorisation, but it was in fact a real payment. On the check-in day, they charged me the full amount again, saying the previous payment would be refundedโbut the refund takes 1โ2 weeks after credit card cancellation.
This was a good location for exploring Kowloon with plenty of shopping and restaurants around. The subway was easy to access and the staff were pleasant. Would stay again if visiting Kowloon side.