Located in the heart of downtown, SpringHill Suites by Marriott New Orleans Downtown/Canal Street offers a vibrant retreat near Joy Theater and Saenger Theatre. Unwind with dry cleaning services, 2 bars to choose from, a 24-hour gym to stay active, and free in-room WiFi. Access nearby health clubs or take advantage of concierge services for local insights.
National World War II Museum - 3 min drive - 3.3 km
Ernest N. Morial Convention Center - 3 min drive - 2.2 km
Getting around
Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive
New Orleans Union Passenger Terminal - 22 min walk
Canal at South Claiborne Stop - 2 min walk
Canal at North Claiborne Stop - 3 min walk
Canal at LaSalle Stop - 3 min walk
Restaurants
PJ's Coffee - 11 min walk
The Ruby Slipper - 8 min walk
New Orleans Athletic Club - 9 min walk
Chapter IV - 8 min walk
Holiday Inn Streetcar Restaurant - 10 min walk
About this property
SpringHill Suites by Marriott New Orleans Downtown/Canal Street
SpringHill Suites by Marriott New Orleans Downtown/Canal Street offers a great location, putting you within just a 10-minute walk of Canal Street and Saenger Theatre. You can visit the 24-hour fitness center for a workout or unwind with a drink at one of the 2 bars/lounges. Also, Caesars Superdome and Bourbon Street are within a 15-minute walk. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Canal at South Claiborne Stop is 2 minutes and Canal at North Claiborne Stop is 3 minutes.
At a glance
DONE
Hotel size
74 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Lobby Lounge - This lobby lounge specializes in local cuisine and serves light fare only. Happy hour is offered.
Vue, an ELEVATED rooftop - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered. Open daily.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per pet, per stay
Parking
Self parking costs USD 40.00 per night
Valet parking costs USD 59.00 per night
RV/bus/truck parking is available for an extra charge
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street
Frequently asked questions
Does SpringHill Suites by Marriott New Orleans Downtown/Canal Street offer free cancellation for a full refund?
Yes, SpringHill Suites by Marriott New Orleans Downtown/Canal Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at SpringHill Suites by Marriott New Orleans Downtown/Canal Street?
Yes, pets are welcome. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at SpringHill Suites by Marriott New Orleans Downtown/Canal Street?
Yes. Self parking costs USD 40.00 per night. Valet parking costs USD 59.00 per night. RV/bus/truck parking is available.
What are the check-in and check-out times at SpringHill Suites by Marriott New Orleans Downtown/Canal Street?
Check-in start time: 4 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at SpringHill Suites by Marriott New Orleans Downtown/Canal Street?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (2-min drive) and Fair Grounds Race Course (5-min drive) are both nearby.
What is there to do at SpringHill Suites by Marriott New Orleans Downtown/Canal Street and nearby?
SpringHill Suites by Marriott New Orleans Downtown/Canal Street has 2 bars and a 24-hour fitness center, as well as access to a nearby health club.
What's the area around SpringHill Suites by Marriott New Orleans Downtown/Canal Street like?
SpringHill Suites by Marriott New Orleans Downtown/Canal Street is in New Orleans Central Business District, a short 2-minute walk from Canal at South Claiborne Stop and 13 minutes' walk from Caesars Superdome.
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SpringHill Suites by Marriott New Orleans Downtown/Canal Street Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
Parking
View
Bathroom
Family friendly
Bed
Shower
What guests liked
Breakfast options were great with hot food and a variety of choices available. (15 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 16, 2025
Everything was great love the staff
Erica
Erica, 4-night trip
10/10 Exceptional
May 21, 2025
The property was great the hotel was clean and the staff was great will visit this property ag as in
Sharon
Sharon, 1-night trip
10/10 Exceptional
Jun 1, 2025
The staff was very professional and friendly. Check-in was fast. The property was very safe, easy parking, convenient for shopping, restaurants, transportation. I have stayed here several time and will continue to booked this location.
Brenda
Brenda, 1-night trip
10/10 Exceptional
May 5, 2025
It was amazing! Prefect location!!
Sabrina
Sabrina, 1-night trip
8/10 Very good
Jun 3, 2025
I like breakfast in the mornings.
The room was very clean and cozy. All staffs were friendly.
Eric
Eric, 3-night trip
10/10 Exceptional
Mar 29, 2025
Great area n walking distance to Bourbon Street
Deborah
Deborah, 2-night trip
10/10 Exceptional
Apr 24, 2025
Everything great
Elias
Elias, 1-night trip
4/10 Fair
Dec 28, 2024
Excellent location !!!
Edgard
Edgard, 3-night trip
10/10 Exceptional
Apr 20, 2025
Great great great
All staff members was amazing especially Kendrick Joey and female valet was great with the service of my car just a amazing time
Justina
Justina, 2-night trip
8/10 Very good
Mar 5, 2025
It’s nice and welcoming but the breakfast could be way better for the price you’re paying !
Katrina
Katrina, 2-night trip
10/10 Exceptional
Jan 2, 2025
Great hotel close to Superdome
Jarrod
Jarrod, 1-night trip
10/10 Exceptional
Mar 20, 2025
The staff was amazing and its a great location. The only issue I had was a the sliding door to out bathroom was broken so it was hard to open/close.
Dorothy
Dorothy, 3-night trip
8/10 Very good
May 22, 2025
Rooms were nice. Hotel was convenient located. Continental Breakfast but could add some fresh fruit to it. Sometimes breakfast sandwiches in packages- not very appealing. Water in shower was cold in the morning, no hot water. Staff was exceptionally nice. Would go there again because plus outweighs negative. Thank you
Angelika
Angelika, 3-night trip
8/10 Very good
Mar 26, 2025
The hotel staff were friendly and helpful. We had dirty sheets put on our bed by housekeeping but were otherwise happy with the cleanliness of the facilities.
Douglas
Douglas, 3-night trip
2/10 Poor
Jul 21, 2025
Cockroaches in the room. You also have to park a block away from the hotel. It’s “self packing” but the lot they have you parking is $20 for overnight but since you booked at the hotel, the hotel pays it but charges you double! It actually also smells like the hotel has been cleaned with a dirty rag. So for a two night stay not only did we pay in full when we got there but they charge you another $94 from your “incidentals” for parking and tax. Normally you get your incidental back in full after check out but it also takes them 4+ days to return it back.
Overall WOULD NEVER STAY HERE AGAIN.
jacqueline
jacqueline, 2-night trip
10/10 Exceptional
May 24, 2024
Great location, awesome breakfast, and amazing staff!
Jessica
Jessica, 2-night trip
10/10 Exceptional
Apr 9, 2025
Nice place
Nice place, there's public transportation stops (a bus and a tram) nearby. Quiet. Only one night (Satarday) we have heard a terrible noise (the music from neighbor's café), but it stopped at 10 pm. Great breakfast and available parking ($20/night)
Rafael
Rafael, 5-night trip
8/10 Very good
Jan 24, 2025
Enjoyable
Thomas
Thomas, 1-night trip
10/10 Exceptional
Jan 21, 2024
It was a great place to stay
Junius
Junius, 1-night trip
2/10 Poor
Jun 16, 2025
Services was ver terrible. Hotel wasn’t clean. Very old smell in the hallway. You call for room service and they never show up. Walk to the front desk they standing there on their phones.
Tiffiany
Tiffiany, 3-night trip
10/10 Exceptional
Aug 14, 2024
Perfect hotel for new visitors
Jaime
Jaime, 1-night trip
4/10 Fair
May 13, 2025
Walkable, tv did not work though and room was never cleaned for 5 days
larnessa
larnessa, 3-night trip
2/10 Poor
Jun 1, 2025
Parking charges are 20$/day and property charges me 94.6$ for 2 days. Full fraud, careful.
Gave us a room with plumbing issue and then moved us to from Spring Hill to Towne Place in same building.
Also parking is one block away, overall not a great experience.