I really enjoyed my stay, I felt comfortable and relaxed the whole time. All personnel made us feel comfortable throughout our stay! I couldn't find a bad moment the whole week. Jennifer who works at the Hideaway went up and beyond making me and my wife comfortable. The food was excellent my room was immaculate on a daily basis.
This was my first all inclusive trip and I enjoyed it!
Timothy
Timothy ๋, 7๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 13์ผ
Alejandro
Alejandro ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 5์ผ
Servicio en buffet es de atenciรณn
Estรก parte es un apartado solo adulto que consta de una piscina y un bar con buena bebida. En el edificio el servicio a cliente es muy bueno, el check in y out es privado. Tuvimos inconveniente con la reserva tenemos tc doble saldo y no cobran en dรณlares sino que realizan la conversiรณn en pesos dominicanos por loq tuvimos k salir para la ciudad a buscar dinero, y lo peor de todo fue k habรญa llamado dos veces al hotel y me aseguraron que si se podรญa y cuando llego no es asi. Tambiรฉn tuve mala experiencia con los restaurantes buffet los cuales casi siempre estรกn llenos y como turista local no ponen atenciรณn, no nos ponรญan servilletas y los tenedores los tiraban, las veces k fuimos paso igual, a los extranjeros tratan mejor. Por otro lado, pudimos reservar un restaurante y fue excelente, adicional a los que estรกn reservados en la zona solo adultos tenemos disponible de un restaurante a la carta fijo. El hotel es muy bonito y entretenido, le diera la oportunidad nuevamente.
Kelvin
Kelvin ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 24์ผ
aaron
aaron ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 15์ผ
Gilmore
Gilmore ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 4์ 14์ผ
The reason why I am giving the hotel two stars is because my husband and I paid for a romantic dinner that we had horrible experience and service, all we got was a salad and a bottle of why after forty minutes of waiting and we left after another forty minutes because we did not get anything else. I spoke to management to receive a refund and nothing has been done about it. Aside from the experience the hotel is clean, the people are very nice, the beach is beautiful. There are a variety of restaurants and cuisines. The water park and escape room (which is an extra cost) were a lot of fun. There is also a souvenir store right outside the hotel property. One of the downsides is that the mini bar in the room does not get refilled.
Erica
Erica ๋, 5๋ฐ ๋ก๋งจํฑ ์ฌํ
Orbitz ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 4์ผ
I had a great stay at Hideaway. The staff made us feel very welcomed and did everything to make sure we were comfortable. There is so many activities to do everyday so you will never get bored. A lot of people have complained how Hideaway is a small area for adults only whereas Royalton itself is for family - I didnโt find this to be an issue. In fact, I think the fact that there were families staying here made it more fun, considering the amount of events that are available for all ages. All in all, this is the best resort I have stayed it. Special shout out to Vibes Team, the housekeeping and front desk staff for being excellent!!
Vanna Ngo, Sari Ly
Vanna Ngo, Sari Ly ๋, 7๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 31์ผ
The staff was not nearly as attentive as I wouldโve expected for a 5 star resort! No bellboy to help with bags, lack luster bus boys were just part of it.
Tamara
Tamara ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 3์ 28์ผ
โOther than the butler, who did an excellent job, the rest of the staff could benefit from better training. We also noticed some suspicious individuals who didnโt seem to belong at the resort. If it werenโt for our amazing group of friends who laughed through it all, the experience wouldnโt have been as enjoyable. The room had issues too โ the shower flooded the floor each time we used it, but we made the best of it. Overall, the experience could have been better.โ
Oralia
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 3์ 26์ผ
The resort felt overcrowded and the food wasnโt very good. Everyone claims the lounge chairs with towels early in the morning which hogs them all up.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
์น๊ตฌ์ 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 22์ผ
Service was not great and most employees did not speak English
Diane
Diane ๋, ์น๊ตฌ์ 6๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 20์ผ
Fantastic stagg
Jamila
Jamila ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 18์ผ
Jill Lynn
Jill Lynn ๋, 5๋ฐ ์ฌํ
Travelocity ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 2์ 16์ผ
Service, the staff is so kind!
Irvin Nelosn
Irvin Nelosn ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 1์ 30์ผ
The personal was the best!
Margarita
Margarita ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 1์ 22์ผ
It said adults only but there were children all around
Andrea
Andrea ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 1์ 20์ผ
Fiar service - not Cleaning
Rene
Rene ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 1์ 9์ผ
Horrible experience
Horrible experience. Worst all inclusive I have been to! First when we came our room was occupied we had to wait on another room. We could not eat any decent dinner for the first 3 nights because we have to book on the royalton app to eat at restaurants and according to the app they are fully booked! Fourth day was the same I had to take it up with management because I decided my money wasnโt going to go like that. Another issue was language barrier, staff barely knew English so it was very difficult to communicate. They will charge a certain price to book excursions for you but if you book it online by yourself it is like 100 bucks cheaper. Food was not what I expected at all very bad.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 11์ 30์ผ
I really enjoyed this hotel! There are a lot of activities and the food is delicious. The food and drinks here are top notch. Iโve been to many resorts in Punta Cana this one by far has been the best. Will return in the near future!
Ella
Ella ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 11์ 26์ผ
Sheets had stains on them. Hair on floor.
Rushed to order food because they were short staff was rude. Only person that was pleasant was Fredrico in the buffet area as well as the young ladies in the coffee shop. Room wasnโt ready until five. Safe wasn't working, bar wasnโt filled. Beware of this place. The water to brush my teeth came out brown. This is on the Hideaway side. We will never stay here ever again. The shower was dirty. Not too sure why it took so long to get into a dirty room.
Denise
Denise ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
CheapTickets ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 8์ 18์ผ
The most amazing staff. You couldnโt ask for better service and kinder people. My only real complaint is the beach. I wish I was made aware before going that I needed water shoes with all of the rocks everywhere.
shawn
shawn ๋, 7๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 7์ 24์ผ
Nice beach area and property is large and spread out. Buffet area was always fresh food and clean. Did not like the noise created by all the activies and food areas who were competing for your attention.