The staff was supper friendly we were treated great however the resort was turned into nickelodeon after we booked and expedia did not notify us.
JoAnne
JoAnne ๋, 7๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2022๋ 1์ 16์ผ
Overall, excellent. Not perfect, but superior expe
Fantastic property; very helpful service. Food is very good. Beach is spectacular. Good value for the price. Room service and refrigerator repair-stocking a little slow, but overall an excellent experience. Be aware of some challenges with the online reservation (including using Hotels.com) which may be a function of the property changing hands from Karisma to Nickelodeon.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
5๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2022๋ 1์ 3์ผ
Me gusto mucho las รกreas, un lugar tranquilo y el cuarto excelente. La comida sumamente rica y muchas alternativas. Pienso volver a visitarlos.
Miguel
Miguel ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2021๋ 12์ 30์ผ
felicita estella
felicita estella ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2021๋ 12์ 28์ผ
This is a Nickelodeon Hotel, not what was advertised. From hat we learned there is a recent change in management and new manager is trying to save money where possible, so they donโt have enough staff. Check in and check out will take you at least an hour each time, the line for the COVID test took also a little over an hour. This is not the employeeโs fault, they simply donโt have enough people. You will spend too much time waiting for everything at this place and againโฆ this is not Azul Beach, this is Nickelodeon. If you are looking for a peaceful, quiet, relaxing place where you can drinkโฆ this is not the place.
Ivan
Ivan ๋, 6๋ฐ ๊ฐ์กฑ ์ฌํ
Orbitz ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2021๋ 12์ 27์ผ
Gabriela
Gabriela ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2021๋ 12์ 27์ผ
Martha
Martha ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2021๋ 12์ 27์ผ
Soy gerente de operaciones en una cadena de hoteles y me molesto de gran manera que no obtuve el hotel que reserve con Expedia, yo reserve AZUL para adultos con mi pareja celebrando 2 aรฑos de casados, luego de 15 aรฑos de relaciรณn y 7 hijos que tenemos, querรญa un hotel para mi y el, me fui hasta Cap Cana porque pensรฉ que mi reserva era allรก, cuando llego aquรญ y veo que es Nickelodeon (niรฑos!!!!) pedรญ hablar con 1 supervisor de recepciรณn y es tan incompetente que no fue capaz de darme la cara a ver de quรฉ manera podรญamos solucionar mi situaciรณn, aรบn diciรฉndole que me interesa quedarme y pagar incluso 1 noche mรกs. El joven Cesar del check in fue atento y trato dentro de sus posibilidades de ayudarme y le agradezco, pero la soluciรณn no estaba en el. Expedia me ha hecho pasar mi aniversario de boda en un hotel para niรฑos y el personal del hotel no ha sido capaz de darme una soluciรณn, ejemplo un cambio para el Azul de Cap Cana, era lo que querรญa.
Melissa
Melissa ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2021๋ 12์ 27์ผ
En cuanto al hotel es hermoso, limpio ,cuidado y tranquilo , la habitaciรณn es inmensa con todo lo necesario y muy bien ambientada, la comida deliciosa ,el personal muy atento y cordial. Mi queja va a la pagina que debe advertir que es un hotel familiar y de muchos niรฑos que es su pรบblico fundamental y que se llama Nickelodeon, llegando alli nos enteramos que no es Azul como dice la publicidad , bueno nos quedamos y lo disfrutamos.
Santa
Santa ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2021๋ 12์ 26์ผ
Nitin
Nitin ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2021๋ 12์ 25์ผ
Olena
Olena ๋, 7๋ฐ ์ฌํ
Orbitz ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2021๋ 12์ 9์ผ
This property no longer exists. We had no idea when booking that this property is now nickelodeon. Expedia never contacted us and when we arrived they did not have our reservation. If we knew this was a Nickelodeon resort, we would not have booked it.
The resort itself was clean and not crowded. Pools were very nice. The staff was friendly. The food was not good. Only 1-2 restaurants were open each day. The buffet was repetitive. Swim up bars weโre not open. The water park was small. The only โbarโ to hang out and have drinks is a dark wine bar. Overall we were disappointed and ended up leaving a day early. We would not return.
Shauna
Shauna ๋, 8๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2021๋ 12์ 4์ผ
Rolin
Rolin ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2021๋ 11์ 21์ผ
Excelente
sulay
sulay ๋, ์น๊ตฌ์ 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2021๋ 11์ 15์ผ
Muy buena comida, el servicio impecable
Sergey
Sergey ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2021๋ 11์ 13์ผ
Staff was super friendly and helpful.they only thing i don't like was the repairs were doing with heavy electrical tool (grainger) in the same building i was staying . the rest super nice family oriented place.
miguel
miguel ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2021๋ 10์ 28์ผ
Ju
Ashelynne
Ashelynne ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2021๋ 10์ 11์ผ
Still cant decide what i liked better: the staff or the grounds. Extremely well maintained and great servuce all around. Some rules about room servuce were tricky but manageable. Food was 6/10 so not the best but not bad enough to get you awqy from the amazing staff. Yokaina in particular was a standout star! Promote her now!
Lonnie Fyles
Lonnie Fyles ๋, ์น๊ตฌ์ 7๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2021๋ 9์ 27์ผ
Excelente estadรญa!!
Mi esposo y yo tuvimos una buena estadรญa , el personal muy agradable especialmente Rubรฉn de Wok Wok, Nuestra camarista jacqueline tan atenta ,Ana de concierge y por supuesto Jhon de Doppio quien tuvo unas excelentes atenciones y brinda un servicio excepcional โญ๏ธ โญ๏ธโญ๏ธโญ๏ธโญ๏ธ.
Kimberly
Kimberly ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2021๋ 9์ 20์ผ
I recommend this property to others with confidence
Fouad
Fouad ๋, 6๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2021๋ 9์ 13์ผ
Jenniffer
Jenniffer ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2021๋ 8์ 31์ผ
I liked a few of the staff. I did not like being hunt down to purchase timeshare. Taking away from my fun time.