Grand Hyatt Sanya Haitang Bay Resort and Spa

5.0 star property
Luxury Sanya hotel with full-service spa, connected to a shopping center

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Photo gallery for Grand Hyatt Sanya Haitang Bay Resort and Spa

Aerial view
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Lobby lounge, garden views, open daily
3 outdoor pools, pool umbrellas, sun loungers
On the picturesque shores of Haitang Bay, Grand Hyatt Sanya Haitang Bay Resort and Spa offers a luxurious retreat with golfing on site, free water park access, and a swim-up bar. Soak up the sun at the white sand beach or indulge in Huan SPA’s treatments like reflexology. Enjoy high-speed WiFi at this family-friendly hotel that also boasts 3 outdoor pools with waterslides.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Pool
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Rooftop terrace
  • Breakfast available
  • Free beach shuttle
  • Health club
  • Steam room
  • Children's pool
  • Waterslide

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
The current price is ₩214,734
₩250,379 total
includes taxes & fees
Dec 8 - Dec 9

Why we love this property

Splash into luxury
This hotel boasts 3 outdoor pools, a free water park, and a children's pool. Loungers, umbrellas, and a waterslide add to the fun poolside dining experience.
Serene spa sanctuary
The full-service spa offers daily treatments, including Thai massages and reflexology. A hot tub, steam room, and garden enhance the wellness journey.
Vintage luxury charm
Marvel at the Art Deco architecture of this luxury hotel. Artful decor adorns the garden-view restaurant and poolside dining terrace.

Room options

Available filters for rooms
Showing 56 of 56 rooms

Full Sea-View Family Two-Bedroom Interconnecting Suite

  • Sleeps 4

Premier Family Suite - 2-Bedroom, Sea-View

  • Sleeps 4

Superior Ocean View Room

  • Sleeps 2

Duplex Family Theme Villa With 2-Bedroom - Exclusive Children's Slide

  • Sleeps 3

Full Sea-View Family Three-Bedroom Interconnecting Suite

  • Sleeps 6

Family Friendly Suite - 2-Bedroom, Sea-View

  • Sleeps 4

Executive Suite - Sea-View

  • Sleeps 2

Presidential Suite - 2-Bedroom, Sea-View (Pool)

  • Sleeps 4

Royal Suite - 3-Bedroom, Sea-View

  • Sleeps 6

Luxury Villa - 2-Room (Private Pool)

  • Sleeps 4

Deluxe Room (Pool)

  • Sleeps 2

Deluxe Suite (Pool)

  • Sleeps 2

Suite - Sea-View

  • Sleeps 2

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Ocean View

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Oceanfront

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Oceanfront

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite, 1 King Bed, Private Pool

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed, Ocean View

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 105 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Grand Suite, Ocean View (Executive)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 300 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms (Huan)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 380 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Room, 1 King Bed

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed, Ocean View (Deluxe)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 140 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Twin Beds, Ocean View (Kid Theme)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 93 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Villa, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Executive Lounge
  • 380 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

Deluxe Room, 1 King Bed, Private Pool

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Room, 2 Twin Beds (Grand)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 68 sq m
  • Sleeps 3
  • 2 Twin Beds

Grand Hyatt Deluxe Family Twin Room

  • Sleeps 2

Deluxe Family Triple Room

  • Sleeps 3

Room, 1 King Bed, Oceanfront (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Oceanfront (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds, Ocean View (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite - Sea-View

  • Sleeps 2

Grand Room - King Bed

  • Sleeps 2

Grand Room - Twin Bed

  • Sleeps 2

Ocean View Room - King Bed

  • Sleeps 2

Ocean View Room - Twin Bed

  • Sleeps 2

Ocean Front Room - King Bed

  • Sleeps 2

Ocean Front Room - Twin Bed

  • Sleeps 2

Superior Room

  • Sleeps 2

Four-Bedroom Skyline Sea-View Pool Villa

  • Sleeps 8

1 King Bed With Club Access

  • Sleeps 2

Guestroom - Sea-View (Double Bed)

  • Sleeps 2

2 Twin Beds With Club Access

  • Sleeps 2

2 Twin Beds Ocean View With Club Access

  • Sleeps 2

1 King Bed Ocean Front With Club Access

  • Sleeps 2

2 Twin Beds Ocean Front With Club Access

  • Sleeps 2

Luxury Villa - 3-Room (Private Pool)

  • Sleeps 6

Family Friendly Themed Room - Sea-View

  • Sleeps 2

Family Suite - 2-Bedroom, Sea-View (Pool)

  • Sleeps 4

Deluxe Sea-View Family Two-Bedroom Interconnecting Suite

  • Sleeps 4

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About the neighborhood

Map
No. 68 Haitang North Road, Haitang Bay, Sanya, Hainan Province, 572013

What's nearby

  • China Duty Free Sanya Duty Free Shop - 5 min drive - 3.7 km
  • Atlantis Water Park - 7 min drive - 1.1 km
  • Shenlonggu Hot Spring Park - 11 min drive - 9.1 km
  • Qingshuiwan Golf Club - 19 min drive - 23.2 km
  • Yalong Bay - 29 min drive - 26.1 km

Getting around

  • Sanya (SYX-Phoenix Intl.) - 34 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪Bread Street Kitchen & Bar - ‬14 min walk
  • ‪Coach Cafe - ‬5 min drive
  • ‪Netsu - ‬12 min walk
  • ‪Grand Café - ‬5 min drive
  • ‪Market - ‬4 min drive

About this property

Grand Hyatt Sanya Haitang Bay Resort and Spa

Grand Hyatt Sanya Haitang Bay Resort and Spa is a great choice for your beach stay in Sanya. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in Thai massages, reflexology, and mani/pedis. GRAND CAFÉ, one of 3 restaurants, offers garden views and serves breakfast and dinner. Other features of this luxurious hotel include a rooftop terrace, a poolside bar, and a health club.

At a glance

DONE

Hotel size

    • 435 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 5:30 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children's club*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Limited self and valet parking on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle*
    • Train station pick-up*
DONE

Offsite

    • Free beach shuttle
    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Playground
  • Children's menu

What to do

  • Free beach shuttle
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Golfing
  • Shopping
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (9688 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • 24-hour fitness center
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Be entertained

  • DVD player
  • 48-inch flat-screen TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Huan Spa has 10 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

GRAND CAFÉ - Overlooking the garden, this café serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
YU CUN - This poolside restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
THE POOL GRILL - Overlooking the garden, this buffet restaurant specializes in barbecue and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
THE LOUNGE - This lobby lounge overlooks the garden and specializes in dim sum. Guests can enjoy alfresco dining (weather permitting). Open daily.
Grand Club - This buffet restaurant overlooks the garden. Open daily.

Fee & policy details

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children
  • Airport shuttle service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 1341.0 per day
  • Children's club access is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

Grand Hyatt Sanya Haitang Bay Resort
Grand Hyatt Haitang Bay Resort
Grand Hyatt Sanya Haitang Bay
Grand Hyatt Haitang Bay
Grand Hyatt Sanya Haitang Bay Resort Spa
Hyatt Sanya Haitang Spa Sanya
Grand Hyatt Sanya Haitang Bay Resort Spa
Grand Hyatt Sanya Haitang Bay Resort and Spa Hotel
Grand Hyatt Sanya Haitang Bay Resort and Spa Sanya
Grand Hyatt Sanya Haitang Bay Resort and Spa Hotel Sanya

Frequently asked questions

Does Grand Hyatt Sanya Haitang Bay Resort and Spa offer free cancellation for a full refund?

Yes, Grand Hyatt Sanya Haitang Bay Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hyatt Sanya Haitang Bay Resort and Spa?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Grand Hyatt Sanya Haitang Bay Resort and Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Hyatt Sanya Haitang Bay Resort and Spa?

Yes, there's free self and valet parking. Parking spots may be limited.

Is airport shuttle service offered by Grand Hyatt Sanya Haitang Bay Resort and Spa?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Grand Hyatt Sanya Haitang Bay Resort and Spa?

Check-in start time: noon; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Grand Hyatt Sanya Haitang Bay Resort and Spa and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Hyatt Sanya Haitang Bay Resort and Spa also has a waterslide, a 24-hour fitness center, and spa services, as well as an arcade and a garden.

Are there restaurants at or near Grand Hyatt Sanya Haitang Bay Resort and Spa?

Yes, there are 3 onsite restaurants, featuring alfresco dining, Chinese cuisine, and garden views.

Does Grand Hyatt Sanya Haitang Bay Resort and Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Grand Hyatt Sanya Haitang Bay Resort and Spa like?

Grand Hyatt Sanya Haitang Bay Resort and Spa is in Haitang District, a short 19-minute walk from Atlantis Water Park.

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Grand Hyatt Sanya Haitang Bay Resort and Spa Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

A good place to spend your vacation.
Lei, 2-night trip

6/10 Good

We spent all our time at the Edition, up the road.
Michael, 7-night trip

8/10 Very good

Friendly staff

Staff were nice, friendly, and helpful. Room was clean. Hallways and most common areas are open air so no conditioning. It’s hot and humid.
Thanh, 7-night trip

10/10 Exceptional

非常棒!!!

这家酒店超级棒!尤其适合带小孩子的家庭,基本上进去就不用出来了,水上乐园,恒温泳池可以足足玩一天,酒店早餐很有秩序,种类丰富,各项服务都很周到。
Li, 1-night trip

8/10 Very good

海棠湾很不错的一家酒店,吃饭方便

整体上来说酒店很不错,房间很大,房间用品不错,设施也很新,房间的浴缸很大,阳台很大,早餐非常丰盛。 不足的是泳池离酒店有点远,泳池偏小,没有太多景观,沙滩很好,但是风浪很大,没有太多的水上活动。 酒店直通食街,吃的选择比较多,但里面的超市价格黑贵。
Xing, 3-night trip

8/10 Very good

不錯的推介

酒店房間整潔舒適,環境配套也一流,但前台工作人員工作效率稍低,單單Check in 花了半個小時,還等到18:00才有房間Check in
Hing wai, 1-night trip

4/10 Fair

Poor hygiene: the floor is dusty and stained with lots of stains. There may be insects in the pillow. I found that my left cheek is swollen and itchy when I sleep. There is a problem with the drainage of the bathroom. I have the same problem when I change my room. It was not a pleasant experience.
Tourist, 2-night trip

10/10 Exceptional

推薦

非常好的一次經驗,房間大氣漂亮,非常舒適貼心,他的泳池設備,親子池也非常好玩,沙灘乾淨漂亮,之後有機會願意再來
PUIYU, 1-night trip

10/10 Exceptional

Nice hotel for families

Overall super good experience. Very nice hotel for families. Service was so so at the beginning but it improved along our stay and it seems is much better than other hotels. Family rooms are impressive (fully equipped apartment with 2 rooms). The children room is absolutely amazing.
6-night trip

8/10 Very good

The hotel is unquestionably beautiful. The grounds are lush and gorgeously landscaped and maintained. Our room and the public areas of the hotel are clean and well-maintained. We were very disappointed in a beachfront hotel whose beachfront we were forbidden to swim in. We understood that this was for safety reasons but we did not know this in advance. We were restricted to the hotel family pool because the "grownups" pool was closed. The family pool was crowded and very warm.
MMM, 8-night trip

10/10 Exceptional

Lovely tropical weekend getaway

This was the first weekend getaway for a group of friends after the Covid travel restrictions. The hotel still had some limited services (no spa, no pool bar, some pools still closed), but what was open was wonderful. The hotel is beautifully landscaped, the rooms are large and very comfortable and it all feels like a wonderful tropical getaway. The breakfast buffet is extensive and very good. There is a food street mall right next to the hotel which provides different options for dinner. The staff were very welcoming, and if the level of English spoken was limited the desire to help was nevertheless clear.
Philip, 2-night trip

8/10 Very good

조금만 걸어가면 바닷가도 있고, 조식도 맛있었어요 특히 외국인인데도 친절한 직원들이 좋았습니다.
jiae, 1-night trip

10/10 Exceptional

Such a cool, modern, classy place!! Beautiful rooms, grounds. restaurants, and view. I cannot recommed this place enough!! I can't wait to go back Really great staff, cool views, nice beach, awesome bar on the roof.
Dave, 1-night trip

8/10 Very good

레이트 쳌아웃이 꼭 필요합니다

레이트 쳌아웃이 되지않아 실망입니다. 그러나 5층 짐 에서 늦은시각까지 쉴수있도록 배려한것은 감사했어요. 룸상태와 전망은 최고였고,아레나몰이 가까운것도 최고였어요. 중식당의 음식은 너무비싸고 평범한맛이었어요.
Yangwon, 3-night trip

10/10 Exceptional

Very good. It cannot be better. It is the best hotel I have ever stayed in
1-night trip

10/10 Exceptional

It is a great surprise for me. Such a wonderful hotel at a good price. Nice facility, very clean, modern design. Beautiful landscapes. Access to a small quiet clean beach. Very friendly staff, nice and warm. The breakfast buffet is superb, big selection, both chinese food and western style. Plus, it is right next to the biggest food and shopping center in this area. There is a shortcut from the courtyard of this hotel, that takes you two minutes. Definitely will come back!
haojiang, 2-night trip

8/10 Very good

Room wasn’t ready until almost 2 hours after check in time and the staff didn’t do much to ease our wait. Pool had missing tiles and some loose tiles and some trash. Nice hotel bar with views (the ones showcased in many of the hotel’s photos) is only open for club guests from 6-8pm and only till 11pm for normal guests. Food offering does not match the five star hotel, except in price.
Vince, 2-night trip

10/10 Exceptional

Herlig og nydelig hotell

Fantastisk hotell som anbefales på det sterkeste. Vi hadde et supert opphold. Dyr men god mat. Men rett utenfor hotellet er det mange restauranter, shoppingsenter og vannland. Husk å ha adressen til hotellet på kinesisk da taxisjåføren vår ikke kunne lese engelsk.
Tonje, 7-night trip

10/10 Exceptional

There was a mixed up with the bookings when we arrived. We booked the Huan Villa but when we arrived it was advised that there were no more villas. They placed us in two executive suites for the first night and upgraded us to the presidential suite for the remaining two nights. Staff were friendly and helpful. Services throughout our stay was great, would definitely revisit
3-night trip

10/10 Exceptional

everything was smooth and weather was perfext will be back soon
1-night trip

6/10 Good

We arrived at 2:30pm and waited for 2 hours till 4:30pm to get a room ! Staff claimed that my room are not yet ready! Disappointed for the late check in ! And in the second day ,after playing at the pool till 3pm and back to room for rest ,sadly the room has no housekeeping service ,I didn’t put any do not disturb alert n after clarify ,staff said too busy so not yet do the house keeping. What a bad experience ! The facilities overall meet a 5 star level however the services is much much below standard.
WYNg, 3-night trip

10/10 Exceptional

최고입니다. 조용하고 깨끗합니다. 리조트에서 놀기에는 이만한 곳이 없어보입니다. 몰이 가까운 것도 장점입니다.
3-night trip

4/10 Fair

도착했을때 오후 5시까지 방청소가 되어있지 않아서 체크인이 딜레이 되고 다음날은 밖에 나갔다 들어오니 오후 6시가 넘었는데 방청소가 되어있질 않았음 청소를 요청하였더니 다른곳은 하나도 청소가 되어있지않고 단지 수건만 몇개 교체되어 있었음
3-night trip

8/10 Very good

The hotel room was clean and had very good facilities. The staff are extremely friendly and helpful. Special mention to Terence Ng from Yu Cun restaurant who made our stay extra special with his hospitality. There was also a shopping/food complex just outside the hotel. Only thing that I did not like was the check-in which took very long with barely any air con at the reception area (had to also stand to wait in the queue).
Ben, 3-night trip

10/10 Exceptional

가성비 최고 최신식 호텔

가성비 엄청 좋고 시설도 엄청 깨끗하고 좋았어요 매우매우 만족스러운 호텔이고 조식도 맛있었어요 하지만 직원들이 영어를 다 잘하는건 아니여서 좀 아쉽습니다.
AREUM, 2-night trip