Nice accommodation, good location & quiet in a high room. However, the reception staff arenโt great. Arrived around 11pm, after a long flight, exhausted only to be asked to wait, while a staff member did a handover to possibly a trainee. The guy was in such a hurry to go home, he didnโt think to serve the only 2 guests waiting first. Upside was when we got to the room a welcome gift was waiting, but unfortunately it wasnโt meant for us, so the trainee didnโt do any better. Sorry Kate you got poor customer service too.
Lyndon
Lyndon ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 9์ผ
Annette
Annette ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 7์ผ
I found parking odd. Why not just give local parking details online? Instead of making us pull in, ask, and be sent around the corner which cost $45.
Breakfast was underwhelming, scrambled eggs were so runny. Room itself was clean and comfortable. Surrounding alleyway is gross, but that was all around.
Vanessa
Vanessa ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 1์ผ
Elaine
Elaine ๋, 1๋ฐ ์ฌํ
Wotif ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 22์ผ
The accessible rooms were great, spacious, non slip tiles and rails in bathroom. Huge comfy king soze bed, reception area was trendy with small bar/cafe. Limited options for breakfast, no balcony and couldn't open a window. Two fire emergencies during my 5 night stay, on the 7th floor with a disability and noone at reception. Need a much better fire plan.
Jennifer Ann
Jennifer Ann ๋, 5๋ฐ ์ฌํ
Wotif ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 19์ผ
Nice place, comfortable and convenient
David
David ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 14์ผ
Quick check in, decent room, however after we checked out we were charged for what I can only guess is a mini bar charge. I emailed to request an explanation and recived no reply. I took photos of the mini bar when we checked in and when we checked out as I saw other reviews stating they were charged for mini bar items they also had not consumed. Spoiled what was otherwise a decent stay.
Miranda
Miranda ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 5์ผ
Good easy and good size room.
steve
steve ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 3์ 2์ผ
Our room wasnโt cleaned when we put the cleaning sign out, the onsite restaurant was closed, we had issues with our card not allowing access to our room and there was a 3 am false fire alarm and we had to evacuate the hotel. The first time we used room service the drinks forgotten and we had to go downstairs to order some more. Overall, a little bit disappointed.
Samantha
Samantha ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 28์ผ
Great value!
Sheri-Ann
Sheri-Ann ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 26์ผ
Amena
Amena ๋, 7๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 2์ 21์ผ
The room had a funky smell, the reception area was more like a Hostel environment