We checked in by 3pm, paid for out dog, had meals, had a bath and shower but we checked out by 8pm on the same night. We weren't happy with their service in the restaurant to start with, the staff seems very tired working long hours, shower water was too cold after having a bath. We were expecting much higher services, facilities and better meals as it says a 5 stars hotel. We were so disappointed that we didn't even stay a night to try free breakfast the next day. I guess nothing good will come for free these days. I have waited over 10yrs to come and stay in this historical famous hotel. I don't think we can get over this for a while. ;(;(;(