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Gran Hotel de Puebla by HNF

4.0 star property
Luxury hotel with 2 restaurants, near FINSA

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Photo gallery for Gran Hotel de Puebla by HNF

Rooftop terrace
Pool
Reception
View from property
Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe
Located near FINSA, Gran Hotel de Puebla by HNF offers a tranquil retreat with a garden and dry cleaning services. Unwind on the sunny terrace, indulge in local cuisine at one of the two restaurants or take advantage of outdoor furniture for an impromptu picnic.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • Free parking
  • Laundry facilities
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 24-hour fitness center
  • Room service
  • Conference center
  • Business center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
$71 nightly
The total price is $85
Aug 30 - Aug 31
Total with taxes and fees

Why we love this property

Culinary journey begins
The hotel features two restaurants showcasing local flavors. A vibrant bar enhances dining experiences, with a delicious buffet breakfast to start each day.
Sleep like royalty
Premium bedding and down comforters create a luxurious sleep experience. Blackout drapes ensure undisturbed rest in this high-end hotel.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Single Room, 1 King Bed with Sofa bed, Non Smoking

Junior Single Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Junior Single Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Suite, 1 King Bed, Terrace, City View | View from room

Four Points By Sheraton Puebla

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 1,111 reviews
$56 nightly
The price is $67
Sep 7 - Sep 8
Total with taxes and fees
Four Points By Sheraton Puebla
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About the neighborhood

Map
Blvd Hermanos Serdan, 794, El Riego Norte, Puebla, PUE, 72020

What's nearby

  • FINSA - 17 min walk - 1.5 km
  • Centro Expositor - 9 min drive - 8.2 km
  • Angelopolis Commercial Center - 9 min drive - 7.5 km
  • Zócalo de Puebla - 10 min drive - 7.1 km
  • Puebla Cathedral - 10 min drive - 7.1 km

Getting around

  • Puebla Intl. Airport (PBC) - 25 min drive
  • Puebla–Cholula Tourist Train Terminal - 14 min drive

Restaurants

  • ‪Pollo Feliz - ‬10 min walk
  • ‪Pozoleria (Los Angeles) - ‬12 min walk
  • ‪Fogon Do Brasil - ‬13 min walk
  • ‪The Italian Coffee Company - ‬9 min walk
  • ‪La Fonda Restaurante Marriott - ‬4 min walk

About this property

Gran Hotel de Puebla by HNF

When you stay at Gran Hotel de Puebla by HNF, you'll be within a 10-minute drive of Cuauhtemoc Stadium and Zócalo de Puebla. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Tierra Azteca, which serves breakfast and is one of 2 restaurants. Other highlights at this luxurious hotel include a bar/lounge and a terrace. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 154 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 4 meeting rooms
  • Conference center (6458 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Raised toilet seat height (inches): 20
  • Grab bar near toilet
  • Toilet grab bar height (inches): 23
  • Area rugs in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Tierra Azteca - This buffet restaurant serves breakfast only.
La Prieta - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner. Open daily.
Lobby Bar - Onsite bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Here's the breakdown, no surprises

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property Registration Number IHN120620UZ3

Also known as

Crowne Plaza Puebla Hotel

Frequently asked questions

Does Gran Hotel de Puebla by HNF offer free cancellation for a full refund?

Yes, Gran Hotel de Puebla by HNF does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Gran Hotel de Puebla by HNF?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Gran Hotel de Puebla by HNF?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Gran Hotel de Puebla by HNF?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Gran Hotel de Puebla by HNF and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Gran Hotel de Puebla by HNF?

Yes, there are 2 onsite restaurants, featuring local cuisine.

What's the area around Gran Hotel de Puebla by HNF like?

Gran Hotel de Puebla by HNF is located a short 2-minute walk from Parque del Paseo de Los Gigantes.

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Gran Hotel de Puebla by HNF Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Restaurant

Reviews

10/10 Exceptional

Excellent rooms and clean and comfortable
Maria, 1-night trip

10/10 Exceptional

Nice Hotel
Juan, 1-night trip

10/10 Exceptional

Excelente
Alejandra, 2-night trip

10/10 Exceptional

Very clean well kept Hotel. All the personnel are very attentive, polite and fully represents excellent service attitude. Great place to stay
Jerry C., 1-night trip

10/10 Exceptional

Great staff
Adje, 5-night trip

10/10 Exceptional

Room
Ale, 1-night trip

10/10 Exceptional

Nice and frendly people
Luis, 3-night trip

4/10 Fair

don’t understand little bit of english .No black tea available in restaurants
Pramod, 1-night trip

10/10 Exceptional

Nc
HECTOR, 4-night trip

10/10 Exceptional

CAROLINA, 1-night trip

10/10 Exceptional

Desayuno, los huevos estrellados estaban requetefritos parecian tostada, el omelete y todo lo hecho con huevo demaciado fritos casi quemados, hora feliz sin logica ya que solo ciertas bebidas aplican, margaritas nada que ver, muy saladas, en general las benidas no estaban bien hechas, ocupan un bartender
Socorro, 2-night trip

6/10 Good

Ha bajado su calidad

Es mi hotel preferido en Puebla, por qué los servicios son buenos. Pero está última vez ya no fue igual. El agua de la alberca estaba helada, cuando pregunté dijeron que solo estaba a temperatura ambiente. El buffet del domingo tenía solo dos opciones de comida, pedí que me prepararán unos chilaquiles, porque no eran una opción en el menú del buffet y tardaron media hora, cuando pregunté porque había bajado su calidad me dijeron que no lo habían notado. Creo que lo mejor será probar otras opciones de hospedaje en Puebla.
Angel, 1-night trip

10/10 Exceptional

Jorge Augusto, 1-night trip

10/10 Exceptional

MARIA DOLORES, 2-night trip

10/10 Exceptional

Agustín, 4-night trip

10/10 Exceptional

Buenas relación precio calidad
1-night trip

2/10 Poor

Fabiola, 1-night trip

10/10 Exceptional

Un gran hotel.
Victor, 1-night trip

10/10 Exceptional

Thank you
Hanjo, 2-night trip

10/10 Exceptional

Antonio, 1-night trip

10/10 Exceptional

José Roberto, 1-night trip

10/10 Exceptional

FELIPE DE JESUS, 5-night trip

10/10 Exceptional

Todo su personal muy amable y la ubicación muy favorable para mis necesidades
José Roberto, 1-night trip

10/10 Exceptional

Excelente servicio y comodidad de habitaciones

Hospedaje muy cómodo.
Alfonso, 2-night trip

10/10 Exceptional

Ricardo, 2-night trip