8/10 - ๋งค์ฐ ์ข์์
2025๋
5์ 15์ผ
Had an unfortunate start on arrival when I was told the hotel had experienced a maintenance issue and they couldnโt give me a room until the following day as there was 100% occupancy. To but a long story short, I ended up having to share with my daughter, son-in-law and two infants. We all had a sleepless night. They diid refund us the first night but I didnโt have a room until after midday the following day so I couldnโt unpack or shower. There was no management on duty to deal with the matter. It was really poor treatment by a 5 star hotel. The location of the hotel, between two noisy roads was not great. There wasnโt anywhere safe to take the kids for a walk so we were really confined to the hotel complex. Which was fine for 9 days as the pool facilities were very good. Fabulous for little ones. Food was excellent. Staff were very helpful and friendly.
Susan
Susan ๋, 10๋ฐ ๊ฐ์กฑ ์ฌํ
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