the room has paper-thin walls and i could hear the next room. In addition, the structure of the building seems to be not so solid. When a young child was running in the hallway, my bed was moving up and down because the floor was vibrating.
Bo Kyoung
Bo Kyoung ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 17์ผ
Nick
Nick ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 13์ผ
Lina
Lina ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 7์ผ
Catherine
Catherine ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 16์ผ
Decent. Breakfast ended earlier than listed. My online booking they told me my reservation was canceled once i arrived on property but we worked it out
rachel
rachel ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 16์ผ
Rick
Rick ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 15์ผ
The entire management is terrible. They lie and threaten to call the cops on children enjoying the pool. They were upset that the kids splashed water on the floor of the pool. That's right, the floor. These people are rude and the general condition of the hotel is not good. Towel bars falling off the wall, no room cleaning or change of linens between multiple night stays. Maintenance guy randomly walked into the room unannounced and univited. Bad experience all around. Avoid this place.
Ryan
Ryan ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 9์ผ
Danny
Danny ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 7์ผ
The staff was friendly and helpful. The room was reasonably comfortable.Our only complaints is that the carpets are old and smell musty, making the room smell musty even after turning the fan on.
Maha
Maha ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 29์ผ
Derrek
Derrek ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 28์ผ
Brian
Brian ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 25์ผ
Basic and adequate
Spent three nights at this location. The bed was comfortable and the location worked well, just off of Michigan Avenue and telegraph Road, but the overall experience was very average. The front desk personnel werenโt always helpful, one night my room key wouldnโt work and I had yo find management with a master key and the breakfast was decent on one occasion and subpar on the other. On the third morning, I skipped it and went out to breakfast myself. Overall, Very basic but adequate.
Dominick
Dominick ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 22์ผ
Jon
Jon ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 20์ผ
Rooms in bad condition
It was a terrible experience.
The first rokm that I aas given had issue with bathroom drain.
They offered me a different room after couple of hours of complains.
Had to go down to front desk personally as they must be busy and did not pick up the phone!
The replacement room they offered had very bad odour ,it became really storng when we turned ON the heater.
Kids started snizzing!
I had to open the window! ( it was a bit cold out side!)
The room service offered me to change room again at midnight!! Which I declined as I had no enerfy to move again with kids and alk luggage!
The hotel refused to do any refund and hotels.com only did $50 coupon!
I had paid around 300 for the room.
It was a wate of money and a terrible experience!
zainulabadin
zainulabadin ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 12์ผ
Not the best of rooms, not the worst of rooms
This hotel was not up to the usual quality of this chain. On the positives the staff were excellent, the breakfast was good and well stocked, the bed was comfortable.
However the room was beat up. Marks all over the walls, peeling paint, worn out carpet, beat up furnishings. At first I couldn't tell if it was dirty or just looked dirty because of the poor condition but on closer inspection it was kinda dirty in the room. I am by no means super judgy about this so if I noticed it's not good. The lobby and community areas did appear cleaner. The hotel was also very loud. There were what appeared to be kids sports teams in the hotel lacking any adult supervision. They were beating on the service bell at the desk, yelling and running around. Finally around 1 am an adult came and got them. I got the impression teams come to this hotel a lot and act up. The security deposit on the credit card was double what it is at other hotels I have stayed at and the clerk indicated the kids trashing the rooms is why they put that in place.
It doesn't list this on the room amenities but the room did have a microwave.
wendy
wendy ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 27์ผ
Average
Abdurraouf
Abdurraouf ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 17์ผ
Joshua
Joshua ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 11์ผ
Comfy bed. Nice bath products. Nice staff.
No hot water before 5:00pm due to plumbing issues for 3 days...
TV only got 1 channel!