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SureStay Hotel by Best Western Castro Valley

2.5 star property
Hotel in Castro Valley

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Castro Valley

Lobby
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Free breakfast
Located on the Strip, SureStay Hotel by Best Western Castro Valley offers a convenient stay with free breakfast and in-room WiFi. Unwind after a day of exploration knowing that helpful staff are available at the 24-hour front desk.

Reviews

7.8 out of 10
Good

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (4)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The current price is ₩128,665
₩141,532 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

Lobby

Comfort Inn Castro Valley

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 1,003 reviews
The price is ₩137,929
₩151,722 total
includes taxes & fees
Nov 30 - Dec 1
Comfort Inn Castro Valley
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About the neighborhood

Map
3954 E Castro Valley Blvd, Castro Valley, CA, 94552

What's nearby

  • California State University East Bay - 7 min drive - 4.7 km
  • Oakland Zoo - 10 min drive - 14.9 km
  • Chabot College - 10 min drive - 12.5 km
  • Oakland Arena - 11 min drive - 20.2 km
  • Oakland-Alameda County Coliseum - 12 min drive - 20.6 km

Getting around

  • Oakland Intl. Airport (OAK) - 20 min drive
  • San Carlos, CA (SQL) - 27 min drive
  • Concord, CA (CCR-Buchanan Field) - 33 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 34 min drive
  • San Francisco Intl. Airport (SFO) - 46 min drive
  • Pleasanton Station - 15 min drive
  • Oakland-Jack London Square Station - 17 min drive
  • Fremont Station - 18 min drive
  • Castro Valley Station - 29 min walk

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪i-Tea - ‬3 min drive
  • ‪Cafe Rumi - ‬3 min drive
  • ‪Peet's Coffee & Tea - ‬3 min drive
  • ‪JP's Family Restaurant & Sports Lounge - ‬3 min drive

About this property

SureStay Hotel by Best Western Castro Valley

At SureStay Hotel by Best Western Castro Valley, you'll be within a 15-minute drive of Oakland-Alameda County Coliseum and Oakland Arena. Guests will have free perks like breakfast, WiFi, and self parking. Also, this hotel is within a short drive of San Francisco Premium Outlets. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 48 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free breakfast

What to do

  • Winery tours nearby

Services

  • 24-hour front desk

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Fees & policies

Refundable deposits

  • Breakage deposit: USD 150 per stay

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Castro Valley Inn
Castro Valley Inn
Surestay By Best Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel
SureStay Hotel by Best Western Castro Valley Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel Castro Valley

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western Castro Valley?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Castro Valley?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Castro Valley?

Check-in start time: 3 PM; Check-in end time: 5:00 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

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Reviews

SureStay Hotel by Best Western Castro Valley Reviews

7.8

Good

7.8

Cleanliness

8.0

Location

8.2

Staff & service

7.8

Eco-friendliness

7.4

Property conditions & facilities

Popular mentions

Room
Restaurant
Breakfast
Grocery store
Service staff
Location
Quiet - room
Bed
Store
Value

Reviews

8/10 Very good

Good stop for one night outside the bay area. Comfortably bed and plenty of breakfast.
Lois, 1-night trip

10/10 Exceptional

Better than the photos. Room was clean and spotless!
Wei-Chieh, 1-night trip

8/10 Very good

There is a shopping center across the street with a few easy eating options (we chose Panda Express). There was a good frozen yogurt option for dessert. If you want to "fend for yourself", there is a large Safeway Supermarket with lots to choose from. The slow check-in was due to an illness in the primary front desk person so I am assuming it was temporary. The staff was friendly and when we needed help with the TV, they responded quickly. Clean, neat accommodations which fit our needs and a good quality bed.
Jan, 1-night trip

10/10 Exceptional

Property was nice in a bad area.
Natalie, 1-night trip

10/10 Exceptional

Quite happy staying here. The staff is helpful and kind. Free breakfast comes in handy and a good selection for the price.

10/10 Exceptional

My son attends UC Berkeley and we visited him for Parent’s Weekend and Homecoming. This hotel is 25 minutes away from Berkeley nestled in Castro Valley, a nice, safe and quiet town. The hotel manager and staff are welcoming and very friendly. I recommend this hotel.
stalin, 2-night trip

10/10 Exceptional

Simple motel in a great neighborhood. The front desk was nice and quickly checked me in. Although outdated, the room was clean and did not smell.
Maria, 1-night trip

10/10 Exceptional

Friendly Receptionist, Safe, and Clean.
GWENITA, 1-night trip

8/10 Very good

Quiet place, close to grocery stores and restaurant. Easy access to the freeway.
MELVYN, 1-night trip

8/10 Very good

The receptionist is friendly.
MELVYN, 2-night trip

10/10 Exceptional

Busy business

This was a great location for me to stay at during a business trip. It felt safe and the parking lot was well lit. I was able to see my vehicle from my room which made me feel more comfortable as well.
Jason, 1-night trip

8/10 Very good

Quiet. Close to services Clean.
LouJean, 2-night trip

2/10 Poor

The room condition is bad.

The room condition is bad.
Yooshin, 1-night trip

6/10 Good

Room was not cleaned found trash left behing by previous visits i assume. Smoke detector was cover with a shower cap. Found electronic vapor cartridge trash around on of the beds. Futon bed when opened had some trash/ debris. On last day my wife found some blood splash on one of the door frames.
Josue, 2-night trip

10/10 Exceptional

It was good
Alex, 2-night trip

10/10 Exceptional

Convenience
rebecca, 3-night trip

8/10 Very good

Convenience
Sharon, 1-night trip

6/10 Good

All could be better
paul, 1-night trip

2/10 Poor

the towel is even dirty and bloody on it. never will go again
Xuejian, 2-night trip

2/10 Poor

Horrible hotel!

Dirty. Stains on pillow cases, cigarette burns on bed comforter. Mold in shower. Stains on wall near toilet! Hair on towels. Uncomfortable bed. I left after 1 night it was so bad. Hotel refused to refund me for my 2nd night. Rude staff. Don’t stay here!
Shawn, 2-night trip

8/10 Very good

Honest review

The room was well equipped with a larger fridge, microwave, small table, large bathroom counter. Bed was rather firm but I did sleep well. The pillows were descent too. Our neighbors were playing music, not too loud but it was tough to sleep, but at 11 it went quiet, no other noise. So we were super grateful.
Olivia A, 1-night trip

2/10 Poor

Terrible service all around
Emily, 2-night trip

2/10 Poor

Posting picture and real are different. It was dirty and unsafe. The carpet was dirty, the wall had a bad smell, and the air conditioner was too dusty to turn on. The interior was also old, so it had a creepy atmosphere. Not worth the $184
Grace Hyeryung, 1-night trip

6/10 Good

It was freezing and the heater only blew semi warm air getting are room to 65 at the warmest. The shower was horrible with little to no water pressure.
Steven, 1-night trip

6/10 Good

The front desk clerk said Expedia didn’t send them my booking so I waited 15 minutes looking for my booking - means Expedia is not good
Vilma, 1-night trip