Upon driving up it was apparent that the property was a personal residence that had been converted into as many rooms as possible to make money. We had booked for 2 nights and had been unable to make it the first night due to changes in flights. When we arrived the next morning and asked to check in we were told that she had given our room to another couple that arrived that morning as she is unable to pay her mortgage if any rooms are vacant during the month. We explained that we had paid for two nights and understood that we would not be refunded for the first night since she was unable to rent the room but that she should either refund us for the second night or allow us to stay there. She said to leave the property and that she promised to refund the second night to Expedia. We were later told by Expedia that she refused to refund the money and told them that if she refunded the money she would be unable to afford to buy more properties. Overall this was very disappointing I would not recommend staying ath this property. The experience was bad enough that even after several months I still feel sad about how terribly we were treated. The customers here are nothing but a way to extract money for the owner.
Samuel J
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 6์ 24์ผ
Lovely and generous host, a great place to be.
Lucy
Lucy ๋, 4๋ฐ ์ฌํ
Wotif ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 4์ 30์ผ
I had a lovely stay at the B&B. The room was spacious, clean and comfortable. The breakfast was delicious and filling and the location could not be better. Right next to the Redwood forest and walking distance or a short Uber away from the city center. I thoroughly enjoyed my stay and chats with Vivien and I would pick this B&B again if I come back to Rotorua.
Johanna
Johanna ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 3์ 12์ผ
Carol
Carol ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 3์ 8์ผ
Vivian is the host with area knowledge, contacts and discounts. She made our stay wonderful.
Allen
Allen ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 10์ 3์ผ
Super-friendly owners. We enjoyed our stay enormously!
John
John ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 8์ 13์ผ
We thoroughly enjoyed our stay at Bnb at the Redwoods. Vivien was such a friendly, welcoming host and the facilities were excellent. Perfect for a weekend getaway to get in some adventures in Rotorua. Thanks so much!
Jennifer
Jennifer ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 5์ 10์ผ
A lovely place
A place you just want to stay on your trip to New Zealand.
We loved everything about it and the location is perfect.
Fantastic helpful and eminent host.
We enjoyed the breakfast with Vivien and other guests with good conversations around the table.
Vivien gave us the best recommendations, ideas and advice for planning some trips, that suited our needs.
All over a great stay and super kind and lovely host.
Best regards from Charlie and Amanda
Jens-Peter
Jens-Peter ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 4์ 13์ผ
Vivian was very friendly and an exceptional host. Our bedroom and bed was very comfortable. Would definitely stay here again in future.
Indardeo
Indardeo ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 2์ 2์ผ
Vivian was a super friendly host with lots of great recommendations. Beautiful clean room and delicious breakfast options.
ALEXANDRE
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2022๋ 9์ 25์ผ
Vivien was a great host
Juhee
Juhee ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2022๋ 7์ 14์ผ
Joanna
Joanna ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2022๋ 1์ 7์ผ
Great people, breakfast and location to the Redwoods.
Andrew
Andrew ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2021๋ 12์ 28์ผ
Easy to all site seeing locations! Cheap uber eats delivery!
Soumya
Soumya ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2021๋ 5์ 19์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2021๋ 4์ 18์ผ
We really enjoyed Vivienne's availability and help during our stay, from the introduction at our arrival, the useful guidance and tips on the activities we wanted to do, and the overall friendly attitude.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2020๋ 11์ 22์ผ
It was lovely place and the owner of the b&b was very nice, and helpful
Hayley
Hayley ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Wotif ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2020๋ 6์ 14์ผ
We wanted a place close to the Redwoods - and Viviens place was perfect. It only took us 10 minutes to walk there. Vivien was the perfect host and her cake was superb!
Famke
Famke ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Wotif ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2020๋ 3์ 28์ผ
Great host to help with sight seeing suggestions and bookings. Located beside the redwood forest, but out of town on way to Lake District. Good quality for the price.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2020๋ 3์ 1์ผ
It was close by to where we were going at the Redwoods
Gary
Gary ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2020๋ 2์ 12์ผ
Unser Eindruck
Es war ein rundum schรถner und netter Aufenthalt.
Hans-Joachim
Hans-Joachim ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 12์ 8์ผ
Very nice host and great breakfast. Room amenities need improvement (e.g. would be better if thereโs a kettle and rubbish bin in the room)
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2019๋ 11์ 3์ผ
Great stay, Vivien was welcoming and very helpful with local recommendations.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2019๋ 9์ 22์ผ
Vivian THANKYOU so much, what a beautiful person, not only did we check in early, but went that extra mile organised a massage, and cooked a lovely breakfast.Our stay at the Redwoods was so relaxing. Everything you need for a weekend away. She has all the info on where to go and whatโs on around town. Thankyou you are precious !