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Four Points by Sheraton Batam

4.0 star property
Hotel with outdoor pool, near Nagoya Hill Mall

Choose dates to view prices

Photo gallery for Four Points by Sheraton Batam

Outdoor pool, open 6:00 AM to 6:00 PM, sun loungers
Room, 2 Twin Beds, City View (Free Harbour Bay Ferry Shuttle) | Minibar, in-room safe, desk, iron/ironing board
View from room
Lobby
Breakfast, lunch, dinner served; international cuisine
Experience the warmth of Four Points by Sheraton Batam, where modern comfort meets lush tropical surroundings. Relax in the garden or unwind with a massage at this upscale hotel near Nagoya Hill Mall. With an international restaurant, Evolution, and free WiFi, guests can savor each moment.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Pool
  • Free parking
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Spa services
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
$81 nightly
The total price is $89
Nov 24 - Nov 25
Total with taxes and fees

Why we love this property

Dining for every palate
The hotel restaurant offers international cuisine with vegan options. A bar and buffet breakfast with vegetarian choices complete the dining lineup.
Luxury at your service
Roll in plush comfort with nightly turndown service. Late-night cravings are solved with 24-hour room service, and minibars await in each room.
Work meets pleasure
Located in the city center, this hotel offers business facilities. Guests can unwind with spa services, massages, and 24-hour room service.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed, Non Smoking, City View (Free Harbour Bay Ferry Shuttle)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, City View (Free Harbour Bay Ferry Shuttle)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hair dryer
Private bathroom
Free bottled water
Minibar
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Shower/tub combination
Private bathroom
Hair dryer
  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View (Free Harbour Bay Ferry Shuttle)

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds, City View (Free Harbour Bay Ferry Shuttle)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hair dryer
Private bathroom
Free bottled water
Minibar
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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Indoor pool, outdoor pool, pool umbrellas

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  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.2 out of 10, Wonderful, 476 reviews
$76 nightly
The price is $84
Nov 9 - Nov 10
Total with taxes and fees
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About the neighborhood

Map
Komplek Panorama Nagoya, Batam, Batam Island, 29432

What's nearby

  • Nagoya Hill Mall - 8 min walk - 0.7 km
  • Harbour Bay Ferry Terminal - 17 min walk - 1.4 km
  • Grand Batam Mall - 19 min walk - 1.6 km
  • BCS Mall - 2 min drive - 1.9 km
  • Batam Centre Ferry Terminal - 8 min drive - 8.6 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 31 min drive
  • Seletar Airport (XSP) - 21.1 miles/34 km
  • Singapore Changi Airport (SIN) - 14.3 miles/23.1 km

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cock & Bull - ‬3 min walk
  • ‪Martabak Har - ‬3 min walk
  • ‪Chocolates World - ‬3 min walk
  • ‪Circle K - ‬2 min walk

About this property

Four Points by Sheraton Batam

At Four Points by Sheraton Batam, you'll be just a 5-minute drive from Nagoya Hill Mall and Harbour Bay Ferry Terminal. Guests can indulge in massages and enjoy international cuisine at Evolution, which is open for breakfast, lunch, and dinner. Other highlights include an outdoor pool, a bar/lounge, and a fitness center. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 211 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Shopping mall on site
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 49-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Evolution - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 163350 for adults and IDR 81675 for children

Children & extra beds

  • Rollaway beds are available for IDR 423500.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Allium Batam Hotel
Allium Hotel
Allium Batam
Allium Batam Hotel Indonesia
Allium Batam Hotel
Four Points by Sheraton Batam Hotel
Four Points by Sheraton Batam Batam
Four Points by Sheraton Batam Hotel Batam

Frequently asked questions

Does Four Points by Sheraton Batam offer free cancellation for a full refund?

Yes, Four Points by Sheraton Batam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Four Points by Sheraton Batam?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 6:00 PM.

Are pets allowed at Four Points by Sheraton Batam?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Four Points by Sheraton Batam?

Yes, there's free self parking.

What are the check-in and check-out times at Four Points by Sheraton Batam?

You can check in starting at 2:00 PM. Check-out time is noon.

What is there to do at Four Points by Sheraton Batam and nearby?

Have fun during the warmer months with activities nearby such as swimming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and spa services. Four Points by Sheraton Batam also has a garden.

Are there restaurants at or near Four Points by Sheraton Batam?

Yes, Evolution offers international cuisine.

What's the area around Four Points by Sheraton Batam like?

Four Points by Sheraton Batam is in the heart of Batam, a short 9-minute walk from Nagoya Hill Mall.

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Four Points by Sheraton Batam Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Food
Mosques
Lobby
Market

What guests liked

  • Breakfast buffet selection was diverse and delicious, with many local offerings and friendly staff to enhance the experience. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Not the traditional American style breakfast.
Jessie, 1-night trip

10/10 Exceptional

Fantastic hotel.good service.
Francis, 2-night trip

10/10 Exceptional

The staff are friendly and helpful.
Elena, 1-night trip

10/10 Exceptional

Very good

This hotel stands out like a jewel in a very run down area
Johnny, 1-night trip

10/10 Exceptional

The facilities and breakfast selection were great. Staff were very friendly and helpful! And I really like how big the single beds are. Highly recommended.
Esther, 1-night trip

10/10 Exceptional

Great stay with a great location. Easy and cheap to get around by taxi or pte car.
Bernard, 2-night trip

6/10 Good

Nothing special regarding this hotel breakfast service of food limited
Abdul, 1-night trip

10/10 Exceptional

Great service

Stay at Four Point was great! Staffs were hospitable and special shoutout to Swara and Kay for making our stay with an infant so pleasant.
Sharon, 1-night trip

10/10 Exceptional

The service staff was excellent. Keep on check on us and if there is anything they can do.
khairiani, 1-night trip

10/10 Exceptional

Great hotel. Staff are exceptionally friendly and helpful. Buffet breakfast is a simple spread but sufficient. Hotel rooms are spacious and location is very central. Easy transport to major shopping areas.
Jason, 2-night trip

10/10 Exceptional

Service staff is excellent
Benny, 1-night trip

10/10 Exceptional

Although not much attractive options at the immediate surroundings, the hotel itself is worth staying at. The location is also quite convenient for grab users at it sits between harbour bay terminal and Nagoya hill mall. For breakfast, I would recommend the local options just outside the hotel to support the locals.
Mohamad Izhar, 1-night trip

8/10 Very good

Nice, clean and big. Great service
1-night trip

8/10 Very good

Room was tidy and clean. Staff were helpful and courteous 😊
Mohamed Halid, 1-night trip

10/10 Exceptional

Batam weekend getaway

Overall hotel was acceptable with the exception of room toilet drainage issue plus spa condition wasn't really up to Sheraton's standard - definitely have more room for further improvements.
1-night trip

8/10 Very good

Vacation stay at Four Point

The Hotel staff are very welcoming (Tresia). The room is spacious and clean. The soundproofing needs some improvements as we can hear some singing at night. Hope this feedback can help you to improve your already good place. Thank you so much
MIGUEL, 2-night trip

6/10 Good

The breakfast is fair and limited choice of food
Wan Siong Lillian, 2-night trip

10/10 Exceptional

Very good

8/10 Very good

Hotel to recommend

Great hotel and very central, which might be a drawback during weekends if facing the market. Can be noisy if you like the quietness (noise level going down from 10:11Pm). Excellent bedding and great service. Swimming pool access hours are quiet extensive. Pool a little short if you want to do laps.
Olivier, 1-night trip

10/10 Exceptional

Soenke, 3-night trip

8/10 Very good

Repeated stay. Clean. Quiet. Basic toiletries provided (toothbrushes, soap, body wash, shampoo and conditioner). Strong hairdryer provided. Generally nice ambience. Near to local eateries and able to order food using apps with much ease. 20 min slow walk to Nagoya mall or use the Gojek app. Much quieter area if you appreciate being away from the hustle of the shopping areas. We were a little puzzled at why 2 face towels and hand towels were provided the last time but not this time round. Other than that, everything was good. Wished that the price was lower since it’s further away from the main attractions.
Mayer, 1-night trip

8/10 Very good

If it improves itself, will consider re-booking

Our first point of contact from Four Points Sheraton was Ardan, who picked us from and to the ferry terminal. He was communicative, prompt and extremely hospitable -- which helped to create a positive first & last impresssion. Absolutely love the breakfast spread which was diverse in local offerings. Location was wonderful, easy to Gojek around. Hotel was clean and bedding was very comfortable. They thoughtfully provided ear plugs as there was a buzzling night market situated directly next to the hotel. Would consider re-booking with the hotel for my next stay if they are able to improve on the following areas: 1) Train more staff to be more fluent in English 2) Change spa operator that is more befitting to the Sheraton/ Marriott Bonvoy branding -- Seem to have a clubbing playlist featuring Rihanna's Umbrella; wasn't equipped with a POS to support digital payment and had to rely on the hotel's POS; Spa's receptionist was not fluent in English and looked flustered when we wanted to book a 9pm slot (even though operating hours stated they closed at 12 midnight). Receptionist tried to convince us to book an earlier slot. 3) Train chefs that man all live cook stations -- e.g. For breakfast, my sunny side up was too runny. And unfortunately, due to low fluency in English, when both chefs were told to re-cook it longer, they misunderstood the request and tossed out the eggs. For Dinner BBQ, to cook thick fish fillets longer.
Rachel, 1-night trip

10/10 Exceptional

A oasis

Friendly staff. Very nice and clean. Good food.
Johnny, 1-night trip

4/10 Fair

.
JIHWAN, 2-night trip

10/10 Exceptional

The rooms are very clean, but it will be good if the bathroom has accessories for hanging of wet suits. Overall experience is good. The F&B manager, Mr. Ade, is extremely attentive and friendly. The front desk staff is also very knowledgeable and friendly. We enjoy our stay.
Elena, 2-night trip