In the heart of the city, Heartland Inn & Suites, SureStay Collection by Best Western offers a warm welcome with an indoor pool and a relaxing spa tub. Unwind in your room with free WiFi or connect at the business center.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Gym
Non-smoking
Pet friendly
24/7 front desk
Air conditioning
Main amenities (12)
Daily housekeeping
Indoor pool
Breakfast available
Hot tub
Business center
24-hour front desk
Air conditioning
Computer station
Front-desk safe
Vending machine
Meeting room
Picnic area
For families (6)
Children stay free
Free cribs/infant beds
Microwave
Private bathroom
Television
Daily housekeeping
$145 nightly
The total price is $160
$160 total
Aug 24 - Aug 25
Total includes taxes and fees
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub
Suite, 1 King Bed, Non Smoking, Jetted Tub
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Pillowtop bed
Premium bedding
Sofa bed - double
Shower/tub combination
300 sq ft
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)
Hubbard County Historical Museum - 2 min drive - 2.2 km
Headwaters Golf Club - 6 min drive - 4.0 km
Itasca State Park - 34 min drive - 36.3 km
Getting around
Hector Intl. Airport (FAR) - 100 min drive
Restaurants
Espresso 34 - 10 min walk
Great Northern Cafe - 16 min walk
McDonald's - 19 min walk
Shell - 5 min walk
A&W Restaurant - 3 min drive
About this property
Heartland Inn & Suites, SureStay Collection by Best Western
When visiting Park Rapids, Heartland Inn & Suites, SureStay Collection by Best Western is a great choice to consider. Guests can take a dip in the indoor pool, and the hot tub makes for a relaxing end to the day.
Languages
English
At a glance
DONE
Hotel size
44 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 5:30 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends
Barbecue grills
Traveling with children
Children stay free (see details)
What to do
Free use of nearby fitness center
Downhill skiing nearby
Snowboarding nearby
Working away
Business center
Meeting room
Computer station
Services
24-hour front desk
Facilities
1 building/tower
Built in 1990
Safe-deposit box at front desk
Picnic area
An indoor pool
Hot tub
Banquet hall
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
42-inch plasma TV
Cable TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35.00 per pet, per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
C'mon Inn Park Rapids
C'mon Park Rapids
C'mon Inn
Heartland Inn Suites SureStay Collection by Best Western
Frequently asked questions
Is there a pool at Heartland Inn & Suites, SureStay Collection by Best Western?
Yes, there's an indoor pool.
Are pets allowed at Heartland Inn & Suites, SureStay Collection by Best Western?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 35.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Heartland Inn & Suites, SureStay Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at Heartland Inn & Suites, SureStay Collection by Best Western?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Heartland Inn & Suites, SureStay Collection by Best Western and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Heartland Inn & Suites, SureStay Collection by Best Western also has a picnic area.
What's the area around Heartland Inn & Suites, SureStay Collection by Best Western like?
Heartland Inn & Suites, SureStay Collection by Best Western is a short 18-minute walk from Skoe Park and 17 minutes' walk from Red Bridge Park.
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Heartland Inn & Suites, SureStay Collection by Best Western Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Breakfast
Room
Lobby
Bed
What guests liked
Breakfast was delicious and plentiful with many options and a lovely courtyard setting. (17 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 14, 2025
Very good and clean hotel!
Abby
Abby, 1-night trip
10/10 Excellent
Jul 15, 2025
Really nice hotel
Chris
Chris, 1-night trip
10/10 Excellent
Jul 7, 2025
Loved the large open courtyard breakfast area
Christopher
Christopher, 1-night trip
10/10 Excellent
Jul 27, 2025
Every thing was great!!!
eric
eric, 2-night trip
10/10 Excellent
Jun 16, 2025
Very Clean Hotel and friendly staff
kurt
kurt, 2-night trip
10/10 Excellent
May 8, 2025
Nice place to stay, friendly staff.
Bernie
Bernie, 3-night trip
8/10 Good
Jun 16, 2025
Beds are comfy and room was clean. Breakfast was ok, very friendly and welcoming staff.
antonio
antonio, 3-night trip
10/10 Excellent
Aug 12, 2025
Pool opened at 6
Jeffrey
Jeffrey, 1-night trip
10/10 Excellent
Jul 13, 2025
Nice location has a pool we’ve been coming here for decades the kids didn’t think the breakfast was as good as last year but said it was adequate I paid the bill. It was close to $1000 for two rooms for two nights.
Craig
Craig, 2-night trip
10/10 Excellent
Apr 20, 2025
Very nice and staff was great
Pamela
Pamela, 1-night trip
8/10 Good
May 28, 2025
Close to bike trails and golf courses we enjoy. Motel was clean, breakfasts had many choices, staff was friendly. Only negative is the facility is a little dated and could use some remodeling-- but overall it was good.
Wallace
Wallace, 2-night trip
10/10 Excellent
Jun 25, 2025
Loved the courtyard. My 22 month old daughter loved the letters on the doors, the ability to walk around inside and outside to search for rocks and flowers. To go swimming. Everyone was so friendly. Rooms were in good condition, clean, and beds were comfortable.
Kimberly
Kimberly, 2-night trip
10/10 Excellent
Mar 4, 2025
The breakfast was amazing and the staff was super helpful
Jonathan
Jonathan, 1-night trip
10/10 Excellent
May 5, 2025
The property was lovely. The breakfast was very good. It was a very good bang for my buck.
Mary
Mary, 2-night trip
8/10 Good
Feb 22, 2025
It was a nice hotel. Would stay here again!
Verified traveler
1-night trip
8/10 Good
Apr 16, 2025
We had a courtyard view King room. It was clean and had easy access to the pool and a beautiful lounge and eating area.
LEON
LEON, 1-night trip
8/10 Good
Mar 15, 2025
Great place to rest and visit. The staff is top!
Very Nice hotel with a beautiful wide open space to visit with the group. Comfortable rooms and an unusual amount of leather Furnature
Jeremy
Jeremy, 1-night trip
8/10 Good
Jun 27, 2025
Very clean hotel, pleasant employees. Breakfast not so good. Quantity was there, but quality not there. They need more of the metal luggage carriers
Susan
Susan, 1-night trip
10/10 Excellent
Jun 26, 2025
Clean rooms, great included breakfast. Friendly helpful staff. Easy convenient location. Our stay was for 5 nights. Last one was unexpected because of a severe storm at our next stop. They were great to get us an extra nights stay even though they were at or near capacity. Actually were able to keep the room we had on the first 4 nights, which was unexpected. Daily room service. Comfortable beds. Could use some updated pillows, but minor.
Steve
Steve, 4-night trip
8/10 Good
Mar 3, 2025
The staff was great. The hotel is older but kept up well. So quiet and a delicious breakfast!
Becky
Becky, 1-night trip
8/10 Good
Jul 8, 2025
The room was clean, the staff was responsive to any needs, and the breakfast buffet was good.
However, there are no elevators to the second floor and no USB plugs in the rooms. There are no windows to the outside in the rooms. The decor in the hotel is old and outdated. Lastly, the old HVAC could not keep up with the heat. However the wonderful staff brought me a fan that cooled the room significantly. Overall, I might stay again if the prices were a little lower.
Lenore
Lenore, 4-night trip
10/10 Excellent
May 4, 2025
Better than it was under different management.
We have stayed at this property multiple times when it was under different management and it was just OK however the best in the area. Now since it’s been taken over by best Western, we’re very impressed! Nice big refrigerators, the rooms were very clean and the front desk operator was constantly cleaning in the common areas. Overall, it’s just much nicer than it used to be.
jean
jean, 2-night trip
10/10 Excellent
Feb 23, 2025
Would definitely stay again!
This hotel was wonderful. Check-in was quick and the breakfast was nice. Quiet time is at 11pm and it went from loud and boisterous to quiet enough to hear a in drop right at 11pm. It was amazing!
Verified traveler
1-night trip
10/10 Excellent
Apr 14, 2025
Lives up to it's name
The hotel is clean, service is phenomenal, and they have the beat free breakfast I have ever had at a hotel. Their central atrium creates a space to gather outside of your room. Lots of free parking, and other town amenities are nearby. We were in Park Rapids as part of our visit to the Headwaters of the Mississippi at Lake Itasca State Park. The hotel was a little over 30 minutes away.
Kathryn
Kathryn, 1-night trip
10/10 Excellent
Feb 27, 2025
Beds were comfortable. Room was clean. The courtyard was a nice place to hang out. The pool had way too much chlorine in it. The breakfast was great. Would definitely stay here again.