I booked a king suite and when I got there they said they only had a room with 2 queen beds bc they were remodeling the whole first floor! First of all, there is NOTHING on the website that says theyโre remodeling. We wouldnโt have picked a hotel going through renovations! Second, all the pictures show new rooms which we certainly did not get. There were ants in the bathroom, there was only a 20โ tv, the hallway carpet was filthy, and the entertainment center was all scratched up. Lastly, Iโve never been talked to so condescendingly just bc we booked through a โthird partyโ. They kept saying well thereโs nothing we can do bc you booked through a third party. That basically means we only take care of our Holiday Inn members. I have never been treated so disrespectfully.