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The Heidelberg Exzellenz Hotel

3.5 star property
Hotel convenient to Heidelberg Castle

Choose dates to view prices

Photo gallery for The Heidelberg Exzellenz Hotel

Lobby sitting area
Restaurant
Front of property
Meeting facility
Triple Room | Individually decorated, desk, iron/ironing board, free WiFi
Experience the charm of Heidelberg Exzellenz Hotel, where modern comforts and attentive service merge. Connect to in-room WiFi, stay on top of work with the business center and meeting room or unwind with laundry services. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry facilities
  • Pet friendly
  • Non-smoking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Business center
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Meeting room
  • Luggage storage
  • Reception hall

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Bathtub or shower
  • Cable TV service
$114 nightly
The total price is $122
Nov 23 - Nov 24
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Individually decorated
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually decorated
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio (2 People)

Studio (2 People) | Individually decorated, desk, iron/ironing board, free WiFi

Studio (2 People)

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Individually decorated
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Microwave
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio (1 Person)

Studio (1 Person) | In-room business center

Studio (1 Person)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Microwave
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Individually decorated, desk, iron/ironing board, free WiFi

Triple Room

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Individually decorated
Heating
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Lobby
NH Collection Heidelberg
  • Airport transfer
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9.4 out of 10, Exceptional, 437 reviews
$110 nightly
The price is $126
Nov 23 - Nov 24
Total with taxes and fees
NH Collection Heidelberg
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About the neighborhood

Map
Rohrbacher Straße 29, Heidelberg, BW, 69115

What's nearby

  • Körperwelten Museum - 6 min walk - 0.5 km
  • Heidelberg University Library - 15 min walk - 1.3 km
  • University of Heidelberg Old Campus - 15 min walk - 1.3 km
  • Heidelberg Castle - 3 min drive - 1.8 km
  • Marktplatz - 3 min drive - 1.8 km

Getting around

  • Mannheim (MHG) - 24 min drive
  • Frankfurt Airport (FRA) - 60 min drive
  • Heidelberg-Altstadt Station - 3 min drive
  • Heidelberg-Weststadt/Südstadt S-Bahn - 10 min walk
  • Heidelberg Central Station - 18 min walk
  • Heidelberg Seegarten Tram Stop - 5 min walk
  • Heidelberg (West) Central Station Tram Stop - 19 min walk

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Indian Grill House - ‬2 min walk
  • ‪Executive Lounge - ‬4 min walk
  • ‪Schrieder’s Restaurant - ‬3 min walk
  • ‪Café Fresko - ‬5 min walk

About this property

The Heidelberg Exzellenz Hotel

The Heidelberg Exzellenz Hotel puts you just a 5-minute drive from Heidelberg Castle. The helpful staff and location get good marks from fellow travelers. Public transportation is close by: Heidelberg Seegarten Tram Stop is just 5 minutes by foot.

At a glance

DONE

Hotel size

    • 48 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
    • Guests will receive lockbox information
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 15 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 28
  • 1 stairs to reach property

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • Pillow menu
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 9 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Self parking costs EUR 15 per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Also known as

Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg

Frequently asked questions

Does The Heidelberg Exzellenz Hotel offer free cancellation for a full refund?

Yes, The Heidelberg Exzellenz Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Heidelberg Exzellenz Hotel?

Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at The Heidelberg Exzellenz Hotel?

Yes. Self parking costs EUR 15 per night.

What are the check-in and check-out times at The Heidelberg Exzellenz Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

What's the area around The Heidelberg Exzellenz Hotel like?

The Heidelberg Exzellenz Hotel is a short 5-minute walk from Heidelberg Seegarten Tram Stop and 16 minutes' walk from Heidelberg University Library. Travelers recommend the hotel for its walkable location.

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Reviews

The Heidelberg Exzellenz Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with a variety of choices, including fresh fruit, pastries, cold meats, hot food, and more, all of good quality. (10 reviews)
  • Convenient parking was available, making it easy to store the car and explore the area. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Bed
Walking
View
Lobby
Train station
Luggage

Reviews

10/10 Exceptional

I really enjoyed staying at this hotel! It was nice, clean, conveniently located, quiet, and had a/c which was great during the hot summer weather. Staff were pleasant and helpful too.
Steph, 3-night trip

10/10 Exceptional

Walkable to shopping and old town. The room was great (included kitchenette!)
Conrad, 2-night trip

10/10 Exceptional

Great Location and good Service!
Julia, 2-night trip

10/10 Exceptional

Nice place and staff very friendly.
Hartmut, 2-night trip

10/10 Exceptional

Ms. Jessica in the front office is the best staff and star of the hotel. She is so nice and helpful and she makes you feel welcomed.
kamran, 2-night trip

10/10 Exceptional

Good hotel and convenient location in a quiet area. Very walkable.
Jonathan, 2-night trip

10/10 Exceptional

The property was clean and in a safe location.
Carol, 2-night trip

10/10 Exceptional

Great hotel and staff, not the best location, 18 minutes walk from the train station.
ENFU, 1-night trip

8/10 Very good

Convenient to access public transportation.
Jeffrey, 1-night trip

10/10 Exceptional

The hotel was very conveniently located. We walked to the shopping area and to the historic district. It was close to restaurants. It had a delicious breakfast. The breakfast was 15 euros per person. It had fruit, meat, cheese, breads, coffee, juice.
Lynn, 2-night trip

8/10 Very good

Enjoyable stay

Clean and comfortable hotel. Minimal staff contact as we never had breakfast so only check in (Handed an i pad) and checkout done manually. The staff were helpful and courteous when we did have contact. Only downside was the rooms were very hot even with the large fan that was supplied. apart from that a very comfortable stay. A 15 minute to many shops and nice restaurants.
David, 2-night trip

8/10 Very good

This hotel is easily walkable to tourist district 10-15 min max. Which has loads of restaurants and shops. The room was very clean and staff nice. They do leave at 7 pm and you’re basically on your own til the next am. We had a car and you have parking on city streets at 5 euros a day (need to get a slip at front desk) but you have to find street parking which can be a challenge. They do have a few spots you can book in advance but we didn’t know that and they were gone upon arrival. They have an air condenser but no ac and as hear wave, it was hot. Otherwise the property is In a great spot at least for walking. 20 min or so to River. And close to several things if walking
Valerie, 1-night trip

10/10 Exceptional

Triple room was quite large, had comfortable beds, funky lighting and a functional bathroom with good hot water supply. There was a portable air conditioner provided. Kitchenette did not have a microwave or cooking utensils, but still useful. We enjoyed the daily breakfast (17 euros). Staff were all very friendly and efficient. Short 5 min walk to transport and amenities. Quite a bit further to the old town, bridge and castle
Ross, 3-night trip

10/10 Exceptional

The only drawback about this property during our stay was the construction on the road out front. And the hotel has no control over this. We were in the newer side of the hotel and found our room to be excellent on every aspect. Would recommend and stay agsin should i return to Heidelberg.

8/10 Very good

Great for a short stay

We needed a room for 3 persons. It’s one of the few hotels which had all comfy beds for this preference. The room was pretty large with a little kitchenette. So that’s pretty nice. It’s a 30 minute walk to the Schloss and about 10 minutes to the Hauptstraße. So it’s a bit out of the busy city centre. The only downside was that the room had a mobile AC unit, which made quite some noise. However the breakfast was pretty good with a variety of choice. Service was admirable.
Alex, 1-night trip

4/10 Fair

It was an ok hotel for being old and out dated. The shower in the bathroom was awful and the way the shower was installed, it would SOAK the floor every time it was used. There was no air conditioner which made it very stuffy in there. Parking was almost impossible unless you drive around a lot. Bed are super hard. Best redeeming quality was Monica. That girl is fantastic and so pleasant. She made the stay worth our time. Otherwise.... would not stay here again.
Debra, 2-night trip

10/10 Exceptional

Oda tertemizdi. Çalışanları da iyiydi. Teşekkürler
MEHMET UTKU, 1-night trip

10/10 Exceptional

Front desk has limited hours but fortunately there is a lock box that they put my room key into. Front desk staff was super helpful in answering questions about getting around.
Jonathan S, 4-night trip

10/10 Exceptional

Heidelberg tranquille

Hôtel très calme. Chambre propre et confortable. Cuisine dans la chambre. À 15 minutes à pied du centre historique.
olivier, 4-night trip

8/10 Very good

Lástuma no disponga de aire acondicionado, el rest

No hay aire acondicionado, necesario los dias de calor.
JORDI, 1-night trip

10/10 Exceptional

Very helpful reception, very clean room and excellent breakfast
Hendrik, 1-night trip

10/10 Exceptional

Everything was perfect
Nawal, 4-night trip

6/10 Good

Ikke som det så ud på billederne

Skuffende, ingen p plads som lovet på websiden, mangelfuld morgenmad.
Claus, 4-night trip

6/10 Good

The reception staff were very nice. The room was large and felt reasonably clean. However, the mattress cover was grubby and my sheet had small holes in it. We asked for water at reception and were given bottles but not told we would be charged for them, and although I dont mind paying for a bottle of water, it would have been good to be advised at the time rather than be presented with a bill for water at the end. It was very hot when we visited and there was no aircon, so we had to have the windows open. The steet noise was very loud until about 3am and started again at 5am. Other than that the room had everything we needed.
Stephanie, 3-night trip

10/10 Exceptional

Great place they say 3 stars but I think 5!! Staff very friendly and welcoming.
Rogerio, 1-night trip