I'd stayed in horizon room for 3nights. It's the closest to the beach. you can see beautiful beach and sea. quiet and not crowded. If you don't rent a car, you have to take a taxi to go to the downtown. It cost about 100 peso. Breakfast is simple-bread and coffee. you'd better to order extra. But you can meet nice and helpful staff.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 21์ผ
Todo bien solo la comida es muy mala y eso te hace tener que salir a buscar
TANIA MARCELA
TANIA MARCELA ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 5์ผ
Puntuaciรณn de hotels es una mentira !
La verdad no sรฉ quiรฉn le da 9 puntos a este lugar. Estรก en pรฉsimas condiciones desde el momento en el que llegas en la recepciรณn, las instalaciรณnes y zonas comunes bastante malas. Lo que sale en las fotos es una farsa. Tuvimos que irnos desde el primer dรญa. Pesimo!
Alejandra
Alejandra ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 5์ผ
Holden
Holden ๋, ์น๊ตฌ์ 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 28์ผ
Anthony
Anthony ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 20์ผ
Sophie
Sophie ๋, 10๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 16์ผ
Best vacation i have ever had we will be visiting again with all our family
Courtney
Courtney ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 5์ผ
I was a little nervous to travel to Tulum, Iโd heard that itโs very expensive, that a lot of people had a bad time and just as many had a good time. You know, classic mixed reviews.
Hereโs my experience; We flew into the Tulum Airport and after being received after customs by undercover Time Share salesmen (& women) masquerading as a Taxi Service - we settled on Jungle Taxi. Very nice people and we haggled a ride to the hotel and back for our return flight.
Next came the hotel - we arrived and met Marciel- a very nice gentleman and very polite and well mannered. He spoke the directions in English and took a long time explaining the accommodations to us, which I enjoyed. His vibe was basically, you are here for a while so youโre basically family - let me know what I can do to help you. & he lived up to that and was helpful
Every day - so thank you, Marciel!
Manuela poured our welcome drink - one of the main bartenders of the resort. Condrado helped us with anything else we needed while we lounged on the beach.
We have enjoyed this experience and I would highly recommend Orchid Beach to anyone visiting Tulum.
We stayed in Brassavola - a room on a second floor and close to the street entrance of the resort. This resort is quiet at night. I slept very well, no raves or loud bars nearby. Nice place for relaxing retreat or a small family.
Be kind to the staff, donโt be a POS. Youโre a representative of your country whether you like it or not.
Jonathan
Jonathan ๋, 5๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 1์ผ
This property was absolutely amazing, beautiful, clean, and the staff was so helpful and sweet, I recommend everyone to stay here if you donโt mind natural beauty and culture. Amazing stay will absolutely be coming back!
Jade Eve
Jade Eve ๋, 7๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 24์ผ
The air conditioning did not work. No compensation was offered. They nickel and dime you for everything even shower towels and beach towels. Food was not good. I expected better
Justin
Justin ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 18์ผ
Daniel
Daniel ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 18์ผ
Diego
Diego ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 25์ผ
Sad about the kelp in ocean. But hotel was amazing!
farshad
farshad ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 24์ผ
juan carlos
juan carlos ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 19์ผ
Nice beach. Great staff. Nice rooms
Dominic
Dominic ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Orbitz ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 12์ผ
Very unique and exquisite property. Excellent coffee and food. Very clean except the shower is rusty/worn like every other mexican washroom. Far from all the shopping/dining. Amazing wifi service. The bed is hatd byt the sun lounging is amazing!!
Amber
Amber ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 3์ผ
This is an exquisite hotel, the best Iโve stayed at in Tulum. The rooms are luxurious, spacious, and are situated in a beautiful jungle-like setting just steps from the most perfect beach. The beach club is magical, and the beach is one of the best Iโve ever experienced in Mexico. Truly a gem of a hotel, and I canโt wait to come back again. Highly recommended!
Alexey
Alexey ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 3์ 3์ผ
Very disappointed with our experience. They constantly found ways to add extra charges. When we returned to our room after breakfast, they treated us as if we werenโt even guests. On top of that, they charged us for self-tanner on the sheets, even though it washed out. Overall, a frustrating and unpleasant stay.
Sabrina
Sabrina ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 14์ผ
Good location clean property well maintained, nice Tulum bohemian rooms but still with modern amenities like air-condition, electricity, and hot water unlike many places I have stayed. Friendly helpful staff.