Generally I satisfied with staying at this hotel like breakfast and bed was good enough. However, I was unluckily beaten by something while I was sleeping. It was no mosquito. I assumed that that seemed to be bed bug. I reported to the staff about this and suggested him to sanitize this room. Unfortunately, he didn't mention anything regarding this matter, but he argued whether tax was include in the hotel price that Expedia suggested. I felt little bit bad because it happened Zermatt, Switzerland which one of my favorite place. I think this place was generally good though the attitude of hotel staff deducts the points of scores.
1. Good location (This hotel is close to Zermatt train station.)
2. All staffs were kind.
3. Room was clean and cozy.
4. Breakfast was okay.
5. I want to stay at this hotel again if I have chance to visit Zermatt.
6. I would strongly recommend this hotel to my friends.