Worst stay ever - air con not working at 40 degrees ! The internet did not work the whole time we were there. Ate in the restaurant and one meal inedible and having a drink before dinner the chef had several shots !!! Reported to manager - end result full refund. Lift not working and the comp breakfast we were offered was withdrawn in the middle of the restaurant and we had to go to reception to sort out - Avoid avoid avoid is all I can say !!!
William
William ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 12์ผ
Todo como esperรกbamos!
Avelina
Avelina ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 10์ผ
Andre Pedro
Andre Pedro ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 10์ผ
Leandra
Leandra ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 4์ผ
Avelina
Avelina ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 9์ผ
Luis
Luis ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 2์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 27์ผ
Ruidoso
Mucho ruido toda la noche por una boda. Imposible dormir.
Erik
Erik ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 24์ผ
Vale a pena
O hotel รฉ velho num prรฉdio antigo/historico. Por isso, o quarto parece um pouco โgastoโ mas confortรกvel. Pelo preรงo o hotel รฉ รณtimo. Se quiser algo mais moderno procure um outro
Magnus
Magnus ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 21์ผ
Estancia agradable, con buen servicio y exquisito trato
Joaquรญn
Joaquรญn ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 11์ผ
Lโaccueil est sans service mais la chambre avec terrasse est trรจs agrรฉable
Jeanne-Chantal
Jeanne-Chantal ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 7์ผ
Very nice
Alan
Alan ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 5์ผ
We love starting here โฆ very friendly staff and comfortable rooms
Michelle
Michelle ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 3์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 29์ผ
The building is excellent. The stay not great. I don't recommend an interior rooms as the temperature was out of our control(hot and stuffy). They kindly gave us a new room when asked. A 4 star rating is to high...ex. paper cups, no chairs on the terrace. Even with a language barrier, the staff could be more friendly.
Roni-Jean
Roni-Jean ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 24์ผ
Great Location
Nice hotel even if it is a bit tired looking. Nice garden area with plenty of shade if wanted. Lovely helpful staff.
Paul
Paul ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 10์ผ
It is very central and has a great deal of character.
Sandra
Sandra ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 17์ผ
Etablissement au top, notre deuxiรจme sรฉjour toujours aussi bien, place de parking ร cotรฉ, idรฉal pour visiter cette magnifique ville d'ELVAS ร pied. Personnels trรจs agrรฉables , si vous passez dans le coin il ne faut surtout pas hรฉsiter
David
David ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Ebookers ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 8์ผ
Mixed feelings but overall disappointing
They did not provide us with the VIP treatment (welcome drinks) promised in my Hotels.com reservation.
3 euros for a beer at the hotel bar is crazy expensive for a small Portuguese town. On top of that, the two waiters were serving cocktails to themselves and drinking them in front of us. Surreal, I have never seen such thing in my life. I have been visiting hotels at least twice a month for business in more than 50 countries
Hot water was not available in my room.
Dinner was good at a decent price.
The building is beautiful but should be taken care of better.
Breakfast buffet is not a 4 star one. Far from it.
Alex
Alex ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 3์ผ
John
John ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 1์ผ
Marรญa Teresa
Marรญa Teresa ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 2์ 24์ผ
A cheap basic hotel in a good location.
The rooms were very basic not a bit like the one on the website. No bedside tables and nowhere to put things down as there was only one small table. There was only luke warm water to the sink and bath.
When we arrived at reception we asked if the restaurant was open that evening and was told that it would be at 7.30pm. We arrived just after 8pm but there were no staff and we were told the bartender would be back in five minutes. 10 minutes later we found him but he said that there were no hot meals that evening and the restaurant was closed but he could make us a sandwich. Definitely Not 4 star.
Jonathan
Jonathan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 23์ผ
Fin de semana de ensueรฑo
La ubicaciรณn no podrรญa ser mejor, parking al lado del hotel. Vistas impresionantes. El hotel precioso y empleados encantadores y encantadoras. La รบnica pega, por poner algo, que todos los canales de televisiรณn eran portugueses.
Ana Maria
Ana Maria ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 2์ 11์ผ
For dinner I ordered soup and when it came the soup was cold. I had to ask them to heat up the soup, which also tells me the soup was not fresh. Then when the main course spaghetti arrived, it was cold too and that's when I decided that was enough so I spoke to the waiter and he said he wouldn't charge me for the spaghetti since I didn't eat it. This four star hotel is overrated because it should be a one star hotel.
Second time of staying at the same hotel I now see the true colors of the staff. Every time I asked a question, the red hair receptionist (forget her name) was always playing /shuffling paperwork as if she was too busy to even print me a receipt upon check-out.
Check first to see who the kitchen staff is before you order the food. If it's Ines (the short lady with long hair) do not order and go somewhere else. She's also not friendly and never smiles at us. There are two Ines' in dinning.
We gave this hotel a good rating at first but after the second time of staying there, we chaned our minds especially after receiving the cold food. We were blown out of our minds that this could be happening at a four star hotel.