The adult swimming pool is always closed!!!! It says guests need to tell hotel 30 minutes in advance if we want to use the swimming pool then they open it.i never encounter such in 5 star hotel before!
The hotel is overall old now, needs renovation. Activities for adults not much. Overall not feel so resort like.
Kin yu
Kin yu ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 11์ผ
Nice location
Jie
Jie ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 11์ผ
Hotel is in a nice and safe location with easy access to transportation and a big mall nearby with good shopping and dining options. Note that swimming at the beach is not allowed and the adult pool was closed as of April 2025, which we werenโt aware when we booked. Lots of really nice facilities for kids of all ages. Decent service though most staff does not speak English at all.
Petty Chen
Petty Chen ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 4์ผ
I had a wonderful stay! The facilities were clean and comfortable, but what truly made my experience exceptional was the outstanding service.
Special Thank you to Avril, for making my visit so memorable! I highly recommend this hotel to anyone looking for a great stay with top-notch service.
Ping
Ping ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 13์ผ
yuying
yuying ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 10์ 31์ผ
Chik
Chik ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 10์ 8์ผ
nathan
nathan ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 8์ 30์ผ
Hin Lun
Hin Lun ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 8์ 18์ผ
Brilliant hotel
This hotel is excellent - impressive building & facilities with slow, relaxing vibe, not as crowded as some other hotels with all the screaming kids and anxious parents. Itโs all very chill. Have to emphasize that Stella Li was super nice and helpful!
Hotel an sich ist sehr gut. Schรถne Anlage mit gutem Service. Zimmer sind groรzรผgig mit einem schรถnen Badezimmer. Aquarium Restaurant ist definitiv ein Besuch wert. Was uns aber sehr gestรถrt hat, ist das der Strand obwohl sehr schรถn, nicht zum Sonnenbaden und schwimmen freigegeben ist. Laut aussage auf Anordnung der Provinz Regierung. Und nur zum Spazieren gehen am Strand wรผrde ich da nicht mehr hingehen. Pool ist ok aber richtig schwimmen im Meer ist etwas anderes.
Quiet location, only a shopping mall is near the hotel. And the food inside the mall is fair taste. It is a wonderful hotel if you plan to stay at the hotel and enjoy the facilities for all time of the trip. Otherwise, i recommend another hotel which is not located in haitong bay in sanya