Absolutely incredible stay at Hampton Inn Thomson! I accidentally booked under my name instead of my wife's (Hilton Honors member), but check-in was smoothest Iโve ever experienced. As I walked in, the front desk clerk met me halfway, greeted me BY NAME before I even got to the counter, and had everything ready.
The room was spotless, cool, and the beds and pillows were heavenly. While the photos online showed a jetted tub and this room didnโt have one, the comfort made up for it completely.
When we brought our sleeping toddler inside, the same staff member met us at the door again and offered to help with bagsโwithout hesitation. That kindness stood out.
Breakfast was top-notch. We saw staff go above and beyond helping an elderly guest whoโd recently been hospitalized. They made her plate, got her drinks, and sent food with herโtrue hospitality.
At checkout, the staff was still amazingโhandling things quickly while engaging kindly with guests.
This hotel is now our halfway stop when visiting familyโand weโll absolutely be back (with friends next time)!