The rooms definitely need refurbishment — fresh paint, updated furniture, and better overall maintenance. The bathroom, in particular, needs a full renovation with modern fixtures and a nicer, more inviting ambience. Some of the existing fixtures were rusty, and one night the A/C wasn’t working properly.
However, the front desk, housekeeping, and restaurant staff were exceptionally courteous, attentive, and provided excellent service throughout our stay. Their professionalism truly made a difference despite the room conditions. Mr. Sanal and the front desk crew, in particular, made our stay memorable.