We booked to stay for 4 days we lasted 1 night. They donโt have staff, the restaurant closes at 3pm. No alcohol, no food. There is no restaurants around it. No stores to bit any needs. Our tv remote didnโt has batteries we were told they can bring them the next day. There was no WiFi and the signal was terrible so we had no mobile service or TV. Donโt waste your money. Stay at Cancun not Tulum