When visiting Jackson, Holiday Inn Express Hotel & Suites Jackson NE by IHG is a great choice to consider. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Fellow travelers say great things about the helpful staff.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Gym
Pool
Non-smoking
Laundry facilities
24/7 front desk
Main amenities (12)
Daily housekeeping
Outdoor pool
Fitness center
Business center
24-hour front desk
Air conditioning
Front-desk safe
Laundry service
Self-serve laundry
Meeting room
Gift shops/newsstands
Banquet hall
Feel at home (6)
Microwave
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Coffee/tea maker
$107 nightly
The total price is $123
$123 total
Sep 7 - Sep 8
Total includes taxes and fees
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
9.69.6 out of 10
Exceptional
24 reviews
(24 reviews)
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)
Standard Room, 2 Queen Beds, Accessible (Communication)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Sleeps 4
2 Queen Beds
View all photos for Standard Room
Standard Room
8.28.2 out of 10
Very good
10 reviews
(10 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Sleeps 2
1 Twin Bed
View all photos for Standard Room, 1 King Bed (Walk-In Shower)
Standard Room, 1 King Bed (Walk-In Shower)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Sleeps 2
1 King Bed
View all photos for Suite, 2 Queen Beds, Accessible (Communication)
Suite, 2 Queen Beds, Accessible (Communication)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed (Walk-In Shower)
Suite, 1 King Bed (Walk-In Shower)
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Sleeps 4
1 King Bed
View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)
Suite, 1 King Bed, Accessible (Communication Accessible)
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Sleeps 2
1 King Bed
View all photos for Suite, 2 Queen Beds (Bath Shower Combination)
Suite, 2 Queen Beds (Bath Shower Combination)
7.67.6 out of 10
Good
4 reviews
(4 reviews)
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)
Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)
9.69.6 out of 10
Exceptional
7 reviews
(7 reviews)
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Standard Room, 1 King Bed (Walk-In Shower)
West Tennessee Healthcare Sportsplex - 5 min walk - 0.5 km
The Ballpark at Jackson - 17 min walk - 1.5 km
Old Hickory Mall - 6 min drive - 8.4 km
Casey Jones Village - 6 min drive - 9.0 km
Union University - 7 min drive - 10.1 km
Getting around
Jackson, TN (MKL-McKellar-Sipes Regional) - 15 min drive
Memphis International Airport (MEM) - 86 min drive
Restaurants
Love's Travel Stop - 5 min drive
Dodge's - 6 min drive
SONIC Drive In - 5 min drive
SONIC Drive In - 7 min walk
McDonald's - 6 min walk
About this property
Holiday Inn Express Hotel & Suites Jackson NE by IHG
When visiting Jackson, Holiday Inn Express Hotel & Suites Jackson NE by IHG is a great choice to consider. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
DONE
Hotel size
92 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
Working away
Business center
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Fitness center
An outdoor pool
Banquet hall
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bathtub only
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 10 AM to 10 PM
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Jackson NE
Holiday Inn Express Jackson NE
Holiday Inn Express Hotel Suites Jackson NE
Inn Express Jackson NE
Frequently asked questions
Does Holiday Inn Express Hotel & Suites Jackson NE by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Jackson NE by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Hotel & Suites Jackson NE by IHG?
Yes, there's an outdoor pool. Guests have pool access from 10 AM to 10 PM.
Are pets allowed at Holiday Inn Express Hotel & Suites Jackson NE by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express Hotel & Suites Jackson NE by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Jackson NE by IHG?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Holiday Inn Express Hotel & Suites Jackson NE by IHG and nearby?
Holiday Inn Express Hotel & Suites Jackson NE by IHG has an outdoor pool and a fitness center.
What's the area around Holiday Inn Express Hotel & Suites Jackson NE by IHG like?
Holiday Inn Express Hotel & Suites Jackson NE by IHG is a short 6-minute walk from West Tennessee Healthcare Sportsplex and 14 minutes' walk from The Ballpark at Jackson.
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Holiday Inn Express Hotel & Suites Jackson NE by IHG Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Breakfast
Bathroom
Lobby
Shower
Coffee
Location
Trip
What guests liked
Breakfast options were plentiful and of good quality, with many guests praising the variety and taste. (14 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 11, 2025
One of the best Holiday Inns that I have stayed at.
They’re always my first choice and this one is great.
Janet
Janet, 3-night trip
10/10 Excellent
Jul 21, 2025
Great location, with good dining options nearby, love the patio sitting area with the gazebo, great staff on all shifts, will make it my hotel of chioce when staying in the area.
william
william, 1-night trip
10/10 Excellent
Jul 22, 2025
Breakfast an pool
Anita
Anita, 3-night trip
10/10 Excellent
Aug 4, 2025
The staff was super friendly. I was greeted upon arrival, offered a cold bottle of water, and the next morning the cleaning staff and everyone greeted and made conversation. I have never had that at a hotel stay. It was enjoyable and the room was nice, quiet, with room darkening shade, and a comfortable bed.
Lloyd
Lloyd, 1-night trip
6/10 Okay
Aug 3, 2025
The shower in particular was kind of nasty. One key card didn't work at all and the other one barely worked. The staff were very nice and helpful.
Anthony
Anthony, 1-night trip
6/10 Okay
Jul 27, 2025
We got to the property a little early and the lady at the desk was less than helpful, so we left went for some food. Once we returned, the two gentlemen at the front desk were very curious and helpful. The woman at the front desk earlier could take some tips from the gentlemen. The property and amenities were great.
Jeff
Jeff, 1-night trip
10/10 Excellent
Mar 28, 2025
Nice rooms, easy booking and check in.
Plenty of food options nearby.
Matt
Matt, 1-night trip
4/10 Poor
May 24, 2025
The breakfast was so so.
Gary
Gary, 1-night trip
2/10 Terrible
Aug 3, 2025
Room had mold. Tv didn't work and was unclean overall
Christy
Christy, 2-night trip
10/10 Excellent
Mar 9, 2025
Can’t beat it if your there for baseball
Kurrie
Kurrie, 1-night trip
8/10 Good
Jul 6, 2025
Property well kept. Quite. When breakfast is from a certain time to ending a certain time. All breakfast products should be available. Arrived with one hour left and no cinnamon rolls nor orange juice available. Told it was because they had only enough for the next day. Everything should be available during the breakfast hours.
Charles
Charles, 3-night trip
10/10 Excellent
Jun 11, 2025
Our shower in our first room did not work but we easily upgraded within the few hrs of check in to a bigger room with all working equipment. Overall our stay was great besides the sitting area outside stayed dirty due to other checked in guests with over flowing trash cans come morning.
Andrea
Andrea, 2-night trip
10/10 Excellent
Apr 13, 2025
Nice and clean
Lee
Lee, 1-night trip
6/10 Okay
Mar 10, 2025
The staff was great! My stay was nice! The breakfast was excellent!
My only issue was with the shower, everything in the room was clean EXCEPT the shower, it needed a very good scrub with a brush and Clorox😞
Robin
Robin, 2-night trip
4/10 Poor
Jun 9, 2025
The shower was dirty and a dirty washcloth was left in the dirty shower.
Randy
Randy, 1-night trip
10/10 Excellent
Oct 23, 2024
The breakfast staff was extremely pleasant.
Laura
Laura, 3-night trip
10/10 Excellent
Nov 2, 2024
It's always a pleasure staying here...
Charles
Charles, 2-night trip
10/10 Excellent
Nov 11, 2024
Excellent front desk.
Ron
Ron, 1-night trip
10/10 Excellent
Dec 26, 2024
Easy to access.
John
John, 1-night trip
10/10 Excellent
May 1, 2024
Nice clean hotel
Sally
Sally, 1-night trip
10/10 Excellent
Mar 26, 2023
Good value, friendly staff, very adequate breakfast
James
James, 2-night trip
10/10 Excellent
Oct 22, 2024
Great customer service. All the staff were extremely friendly. Room was spacious, clean, and quiet
Verified traveler
1-night trip
10/10 Excellent
Oct 4, 2022
Would stay again,
Jasen
Jasen, 3-night trip
8/10 Good
Jun 16, 2022
Great stay
Enjoyed our overnight stay. Comfy beds and clean room.
Verified traveler
1-night trip
10/10 Excellent
Jun 19, 2022
Great hotel for the price. The staff were helpful and super friendly.