Hotel Bannatyne Durham

3.0 star property
Durham hotel with spa and indoor pool

Choose dates to view prices

Photo gallery for Hotel Bannatyne Durham

Indoor pool
Body treatments, hot stone massages, Swedish massages, body wraps
Aerial view
Restaurant
Premium Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Immerse yourself in a rejuvenating getaway at Hotel Bannatyne Durham, where you can unwind with a body treatment or massage at the onsite spa. Relax by the indoor pool, connect to WiFi, and enjoy activities like racquetball/squash.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Pool
  • Bar
  • 24/7 front desk
  • Free parking

Main amenities (11)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Steam room
  • Bar/lounge
  • 24-hour front desk
  • Snack bar/deli
  • Hair salon
  • Luggage storage
  • Playground

Feel at home (6)

  • Children stay free
  • Playground on site
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 2 of 2 rooms

Premium Double or Twin Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Heating
TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room

8.4 out of 10
Very good
(35 reviews)

Highlights

Heating
TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Eden Terrace, Durham, England, DH1 2HJ

What's nearby

  • Gala Theatre Durham - 3 min drive - 3.2 km
  • Durham Castle - 3 min drive - 3.6 km
  • Durham Cathedral - 3 min drive - 3.9 km
  • Durham University - 4 min drive - 4.2 km
  • Adventure Valley - 10 min drive - 3.9 km

Getting around

  • Newcastle Intl. Airport (NCL) - 31 min drive
  • Durham (MME-Teesside Intl.) - 42 min drive
  • Durham Station - 4 min drive
  • Heworth Station - 16 min drive
  • Seaham Station - 17 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Belmont Tandoori - ‬12 min walk
  • ‪The Shoes - ‬17 min walk
  • ‪Beefeater - ‬11 min walk
  • ‪China Diner - ‬18 min walk

About this property

Hotel Bannatyne Durham

At Hotel Bannatyne Durham, you'll be within a 15-minute drive of Durham University and Beamish Open Air Museum. Guests can go for a swim in the indoor pool and visit the spa to be pampered with hot stone massages, body wraps, or facials. Other features include a bar/lounge, a fitness center, and a steam room. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 50 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Racquetball/squash

Services

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Facilities

  • Fitness center
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is open daily.

Here's the breakdown, no surprises

Pool, spa, & gym (if applicable)

  • Facility access costs GBP 15 per person, per day. Facilities include fitness facilities, a sauna, and a swimming pool.
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Payment for the reservation is due at noon on the day of arrival.

Also known as

Bannatyne Durham
Bannatyne Durham Hotel
Bannatyne Hotel
Bannatyne Hotel Durham
Hotel Bannatyne
Hotel Bannatyne Durham
Hotel Bannatyne Durham Hotel
Hotel Bannatyne Durham Durham
Hotel Bannatyne Durham Hotel Durham

Frequently asked questions

Does Hotel Bannatyne Durham offer free cancellation for a full refund?

Yes, Hotel Bannatyne Durham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Bannatyne Durham?

Yes, there's an indoor pool.

Are pets allowed at Hotel Bannatyne Durham?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Bannatyne Durham?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Bannatyne Durham?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Hotel Bannatyne Durham and nearby?

Onsite recreation at Hotel Bannatyne Durham includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Bannatyne Durham also has a steam room.

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Hotel Bannatyne Durham Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Bathroom
Shower
Value
Breakfast
Lobby
Spa
Cafes

What guests liked

  • Breakfast was consistently described as very good and outstanding. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Nice stay

Pleasant one night stay in the area seeing friends. Hotel nice clean and comfortable bed
Kerry, 1-night trip

6/10 Good

Happy enough

Very pleasant stay. Good location for Durham. Reasonably priced with the option of leisure facilities.
Martin, 2-night trip

8/10 Very good

Nice, clean room with everything that we needed
Jennifer, 1-night trip

8/10 Very good

Excellent place to stay in
Abubaker, 1-night trip

6/10 Good

Very clean room, overall the hotel needs a refresh

Very clean room, very professional staff, good price. The paintwork throughout the hotel needs to be refreshed, and possibly the carpets. There was also a sporadic smell of drains from the bathroom
1-night trip

6/10 Good

Comfortable bed, decent size room but for the price it feels very tired , a bit worn as a hotel , tea and coffee provided but again for the price it is missing some finer details, better room decor, need biscuits with drinks . And maybe bottled water? , just a bit basic and defo not worth the price unfortunately.
Clare, 1-night trip

8/10 Very good

A comfortable stay, clean, good size room , great for a one night stay.
David, 1-night trip

10/10 Exceptional

A great experience

Great positive experience. The room was every thing I needed and the staff were very helpful. It was great to have the spa next door which is why I came to this hotel
Bev, 2-night trip

10/10 Exceptional

Staff were really friendly and helpful.
Samantha, 1-night trip

8/10 Very good

Receptionist very friendly and helpful. Local buses regular and easy to use. Powerful shower.
Philip, 1-night trip

8/10 Very good

staff were very friendly and welcoming
Andrew, 2-night trip

10/10 Exceptional

A very comfortable, clean, and quiet room.Staff brilliant. Plenty of car parking. Our only suggestion would be to review the breakfast arrangements - for example - a buffet breakfast in the hotel rather than the current system at the adjacent spa.
Virginia, 4-night trip

6/10 Good

OK but noisy

Hotel was clean. Nice shower gel and shampoo. Room was spacious. No air conditioning. With window open for air the room was noisy from the traffic until around midnight! Not ideal. Our room 39 had a very musty smell in bathroom. Imagine had had water issues in past.
Susan, 2-night trip

10/10 Exceptional

Good hotel.
IAN, 1-night trip

8/10 Very good

Clean and comfortable

Room and everything in it was clean. There was a smell of stale smoke in the room when we arrived. We mentioned it at reception on our way out and receptionist said she'd get some airfreshioner. Smell wasn't so noticeable when we came back in later. Bed was comfortable
Mary, 1-night trip

6/10 Good

A bit worn out and expensive

The hotel is a touch worn down. I booked mainly to use the Gym. If you book through a 3rd party there is a charge of £15 per session to use the gym. A small charge would be acceptable but that’s ridiculous.
Andrew, 2-night trip

8/10 Very good

Staff were very friendly and helpful. Breakfast in the health club was decent. No frills but basics done well.
Lesley, 1-night trip

10/10 Exceptional

Lovely staff / very welcoming.
David, 1-night trip

6/10 Good

Tired & Soulless Hotel

The hotel was quite tired and soulless. All the amenities (even restaurant )were across the car park at the adjacent heath club. Hotels.com gave the impression that use of the health club facilities were free, but there was a £15 charge. The reception admitted that this was well hidden on the Hotels.com site. The WiFi was non-existent. I could connect with the server, but it said that the server wasn’t connected to the internet. All in all, pretty below average. Also, after asking for my invoice, I found out that I could have saved £15 by booking direct with the hotel rather than using Hotels.com
Paul, 1-night trip

6/10 Good

A few issues

No sign showing where reception is. Smell of drains in room. Toilet flush not very effective. Untidy wires hanging from tv.
Andrew, 1-night trip

6/10 Good

Basic

Very standard accommodation. Food in other building.
Peter, 4-night trip

10/10 Exceptional

Friendly staff
Andrew, 1-night trip

8/10 Very good

Good hotel,just very disappointed in terms of having to pay an additional £15 to use the gym facilities as when I booked it I always use the gym included filter for my bookings,not sure who’s at fault here the hotel or hotels.com,the hotel told me it was because I didn’t book directly with them ☹️☹️☹️
Tom, 1-night trip

8/10 Very good

Two night stay rooms were very nice clean.food in the health spa wasn’t great so ate out rather than on site
Dale, 2-night trip

6/10 Good

Hotel presentation did not live up to expectations comparing website vs reality, no mention of charges for the gym, until you receive the confirmation email
Ian James, 2-night trip