์ด์ค์ง๋ถ ์ ์ฒญ ์ฃผ์ (Care for double charge for your stay)
์ด ํธํ ์ ํธํ ์ค๋ท์ปด์ ์ง๋ถ ์์์ฆ์ ์ ์ํ์์์๋ ๋ถ๊ตฌํ๊ณ ์์ฌ์ ์์คํ ๋ฌธ์ ๋ก ๋ฐ์ํ ์์ฝ ์ง๋ถ ์ ๋ณด ๋ฏธํ์ธ ๋ฌธ์ ์ ๋ํด ์์๋ก ์ด์ค์ฒญ๊ตฌ๋ฅผ ์ผ์ผ๊ณ ์ทจ์ ์๊ตฌ๋ฅผ ๋ฐ์๋ค์ด์ง ์๋ ํธํ ์ด๋ฏ๋ก ์์ฝ์ ์ ์๊ฐ ํ์ํจ.
Eventhough I have paid for the stay through Hotels.com, This hotel requested double payment. Care for your credit card.
At the day of my checkout, frontdesk said that there was a problem for the hotel reservation system and asked my credit card again.
I explained that I have already paid and showed my receipt on my smart phone to them.
But they asked my credit card again that they will cancel the transaction soon just after receover their system.
Because of my flight time to my home, I had no way to believe that.
After going back to my home, I found that they did not canceled the double charge.
I asked to cancel the transaction through e-mail repeatedly, but they did not accepted.
And even they sent me that "I promise that it is not double payment....".
Finally, I have to call to the hotels.com customer center and credit card customer center for my problem.
I have to explain my problem through my mobile phone for many hours and also, have to submit kinds of proof again and again...
It tooked a week to cancel the double payment problem.
Do not give them your credit card.
Care for this hotel.
Andra gรฅnger vi bor hรคr och vi รคr mycket nรถjda. Hotellet ligger perfekt mitt i centrum och det รคr gรฅngavstรฅnd till affรคrer och centralstationen. Bra och rymliga rum/lรคgenheter med stรคdning varje dag. Bra med litet kylskรฅp med frysfack och mikro sรฅ man kan ha egen mat fรถr frukost och kvรคllsmat. Reste med vรฅr 8-รฅring och det finns en fin lekplats precis bakom hotellet. Rekommenderas!
Fredrik
Fredrik ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 8์ผ
Karl-Johan
Karl-Johan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 21์ผ
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