Put me in a handicap room, water all over the bathroom floor after taking a shower causing me to use all the BR towels on the floor.
The exit doors at the end of the hallway, closest to my room on the first floor, the exit doors wouldnโt lock and remained unsecured all night; the key fob reader was broke
I was told this was a pet friendly hotel, I legit didnโt see a pet fee when I booked on Expedia, maybe it was there but never saw it. When checking in, I disclosed I had a dog, the front desk clerk told me it was a $75 โdepositโ and as I placed my card in the reader, the clerk then told me it was a โnon-refundable depositโ - what the heck is that? The room cost me $135, and now Iโm charged $75 additional for a dog! INSANE
The clerk and the manager both were not even concerned about my complaints.
I WOULD NOT EVER STAY HERE AGAIN