Par oรน commencer, premiรจrement cโรฉtait sale ! Il y avait la salle de bain casser tous les tuyaux qui fuient on a pas eu de serviette de tout le sรฉjour obligรฉ de sรฉcher avec les draps ! On leur a demandรฉ des serviettes ils ont dit demain quโils en auront mais jamais ils ont en mis pourtant jโai eu 2-3 fois la rรฉception qui me dit quโils ont envoyรฉs quelquโun mais cโรฉtait des foutaises ! Je dรฉconseille fortement cet รฉtablissement a fuir !
Yacine
์น๊ตฌ์ 2๋ฐ ์ฌํ
6/10
The hotel itself was adequate, although I had trouble booking in. I was told multiple times that my booking didnโt exist and that I would need to find an another hotel. Upon showing them my booking on Expedia they still doubted it for approx. 15 mins before eventually finding my booking.
Tristan
์น๊ตฌ์ 2๋ฐ ์ฌํ
10/10
Zakariya
1๋ฐ ์ฌํ
2/10
Elizabeth
7๋ฐ ์ฌํ
10/10
Irshad
4๋ฐ ์ฌํ
10/10
Irshad
4๋ฐ ์ฌํ
10/10
Excellent experience staying at this hotel Alhamdullilah. Nice staff, decent location, comfortable bed, duvet and pillow. Thank you very much!
Fatima
1๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Sadeq Ahmed mohammed ali
1๋ฐ ์ฌํ
10/10
We had a very pleasant experience at the Palette Luxury Mirage Hotel in Jeddah.
We booked two rooms through Hotels.com. However, upon arrival at the hotel, we were surprised to find that only one room had been confirmed in their system, even though we had been charged for two rooms.
Hana, a staff member at the hotel, was incredibly helpful and knowledgeable. She stayed with us and worked tirelessly with customer service until the issue was resolved. Thanks to her efforts, we were successfully accommodated.
Thank you, Hana, for your outstanding support and professionalism!
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
I was in that hotel for 2 days. Hotel services , location was very good , Also I like to mention I was attended by Anwar alsuqir , at reception, he helped me all the way for 2 days stay.