My stay was very nice except there was water under the bathroom tile in my room. When you step on the floor you could see water coming through the cracks. Other than that my room was very clean.
Ericka
Ericka ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 15์ผ
Darrion
Darrion ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 7์ผ
Latevia S
Latevia S ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 5์ผ
โm disappointed with my recent stay. I requested a late checkout due to my disabled mother not feeling well, but the staff denied the request, stating they needed to clean the room. However, as we were leaving, I noticed staff still cleaning other rooms โ which made it clear that allowing us an extra hour wouldnโt have significantly impacted their schedule. Whatโs one room out of many? Given the circumstances, I expected a little more empathy and flexibility. Unfortunately, I left feeling unsatisfied and disappointed.