Hot water was out our whole stay. Absolutely unacceptable. Worse part management didnโt notify us. Found out when you got into the shower.
AC leaked water everywhere. The floor was soaked!
Shonna
Shonna ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 11์ผ
shanntel
shanntel ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 9์ผ
Not very impressed
The 1st day of my stay I told them the a/c was extremely loud and noisy - nothing done.
Then the 2nd day - no hot water the 3rd day no hot water. When I asked to talk to a manager when I checked out today there was none available.
Joanne
Joanne ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 1์ผ
Perfect spot for Kings Dominion travelers
This hotel was perfect for our family's visit to Kings Dominion. Its literally right acrossed the road. You can see the park tower from the hotel. The room was super comfortable and clean. Breakfast got the job done. My college student son loved the coffee bar that was complementary 24-hrs/ day. There was even cookies at Check-in. I highly recommend.
Talitha
Talitha ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 24์ผ
Clean and comfortable
The staff was super friendly and accommodating. The breakfast was typical (eggs, bacon, cereal etc) and hot coffee was available 24hrs. The walls were a bit thin, and the bed was a bit lumpy but not too bad. It was clean and overall a pleasant experience. Right across the street from Kings Dominion.
Aimee
Aimee ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 21์ผ
Water leaked all over the floor near the window, because โthe seals in the ac units or windows wasnโt done correctly. So, basically when it rains the floor near the windows get saturated with water. Bath soap wasnโt refilled beforehand. Rooms were spacious and looked nice, but they flood when it rains *shrug*
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 14์ผ
Brad
Brad ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 12์ผ
Very nice place, extremely neat and clean. Staff was friendly and helpful, breakfast was fresh and offered several options, and they had free dog biscuits at the check-in. Definitely worth the price and a do over.
Christine
Christine ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 3์ผ
Disappointing.
We asked for extra towels several times and only received them after the 5th time asking. There is NO POOL here despite what the description says. The pool was the entire reason we chose this hotel and to be told they no longer had it was incredibly frustrating to us but especially to our kids. We had no housekeeping services and always had to request when we needed more toiletries, trash bags, etc. It was clean, and the employees seemed friendly. Breakfast was free but super limited options. Eggs, sausage, bread and cornflakes. Overall decent stay for the price, but probably will not be back.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 2์ผ
Gabrielle
Gabrielle ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 29์ผ
Megan
Megan ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 28์ผ
The hotel had changed hands since I made my reservation and they didnโt have me in the system. Our room had possibly cockroaches in the bathroom, we never turned off the light so they wouldnโt come out.
Robert
Robert ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 25์ผ
Sierra
Sierra ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 27์ผ
Samantha
Samantha ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 26์ผ
Dirty and not worth the price, literally seen a giant roach scurrying across the floor.
Cherie
Cherie ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 4์ผ
Under renovation. Did not tell us before hand. Pool out of service, construction workers around the clock on the property. Wish we were told before booking.
Dwayne
Dwayne ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 17์ผ
The property is under construction so the common areas were dusty and exterior doors were, at times, propped open. No hairdryer in the recently- renovated room and no hairdryer to even borrow at the front desk, which lowered the rating. The staff was super nice and the free breakfast buffet ideal for this family. Would like to revisit after the renovation is complete.
Amie
Amie ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 13์ผ
Donald
Donald ๋, 1๋ฐ ์ฌํ
Orbitz ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 13์ผ
Barbara
Barbara ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 11์ผ
Time to relax!!
My family was very comfortable because of being familiar with Kings Dominion!! The area was peaceful and calm. We felt safe and we loved the breakfast!!!! The staff was very friendly ๐
Carla
Carla ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 10์ผ
Good hotel, but charged multiple times.
There were improvements being done so there was some noise from that. That part was easy enough to ignore. The people in the room above us spent hours stomping and being loud. That isnt really the fault of the property. The free breakfast had a decent selection. My only problem was with my bank account being charged three different times, and amounts. I was charged roughly $200 more than I was supposed to be at check in then the next day I was charged $280 & $58 for no reason. When we asked the front desk about everything they fixed the room rate (but didnt tell us they were it was just changed on my bank account) and claimed they didn't show the other charges in their system. The two charges still show as pending on my account almost two weeks after our stay.
So in short the staff was nice, the rooms were good, the free breakfast was good, but being charged all that money put us in a bind since we were there to go to Galaxycon in Richmond and didnt have access to a portion of the money we had for it. Would stay again. Once the money thing is fixed I'll gladly change the rating.
Kimberly
Kimberly ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 7์ผ
Juanita
Juanita ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 4์ 6์ผ
I did not know that pool was being renovated and then had no tv service