Very rude lady at the front desk, was making false claims against my child saying we can’t stay on an upper floor as she would run around and make noise, my child is 15 she is not a toddler and for the hotel to say that is very bad, the rude lady at the front desk apparently quit her job the next day but it’s still not good enough, the only good things were the rooms were newly refurbished and the lady at the front desk the next day but that was it, breakfast was very poor aswell, no juice, no decaf coffee which is very very bad, apparently they are getting rid of the breakfast but it is still no excuse.