I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process
Kelly
Kelly ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 1์ 16์ผ
Worst place please avoid
Absolutely terrible place! Firstly they told to go to a different address than advertised, then when i arrived there was water pouring down from the ceiling in the reception room. No electricity for about an hour. I was a given just a single room when i paid for an ensuite. Then got told off for using the washing machine! Avoid this place at all costs
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 10์ 30์ผ
Rumbidzai
Rumbidzai ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 10์ 10์ผ
Dionne Michelle
Dionne Michelle ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 9์ 18์ผ
It was alright
Johannes
Johannes ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 8์ 23์ผ
Will not be going back, poor cleanliness and smelled terrible. We did not get access to the front door after hours. I knocked the door for ages before I could be let in. Very old blankets.
Arieth
Arieth ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 8์ 10์ผ
Not sure what to make of it
Very bizarre set up. Set up as HMO rather than B&B.
No Tv. Your not allowed a front door key, so staff come to door when you leave and enter. Although staff are polite, quite alot of miscommunications. Room was not very clean. Shower was blocked and caused a flood. It is in a very bad area and quite noisy till gone 2am. Can hear staff downstairs loud tv till that time too. Very strong smells permeating building. Did use laundry facilities which was nice. Used as a basepoint to visit: Alton Towers,Alton Towers Waterpark and Trentham Estate. Close to Train Station. Close by to shops. I prefer proper B&B/ Hotel set up: Allowed to come as go as you please,tv, privacy. Staff aren't sitting in common area all day.
Stacey-Louise
Stacey-Louise ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 8์ 10์ผ
DIRTY
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 8์ 3์ผ
James
James ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 7์ 28์ผ
Clean and fine for our needs.
We stayed in a double room for the purposes of visiting Alton Towers. The location was perfect being about 40 minutes away.
The room was basic but clean and comfortable with a private shower and toilet. No tv but this was fine. Downstairs had a communal kitchen and seated area which was clean. I only used facilities to make a cup of tea. Joseph (manager) was welcoming, friendly and was always nearby to answer any questions. ยฃ20 refundable deposit was required for the room key.
Fireworks went off first night which was annoying but no fault of the property. Free parking on one side of street which was ideal.
Walls were a bit thin so you could hear doors opening and closing so earplugs advisable. But overall ok for our needs - to lay our heads for a couple of nights.
Hazel
Hazel ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 7์ 27์ผ
So quiet place to stay !!excelent
Catalin
Catalin ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 7์ 2์ผ
My stay was friendly and comfortable,
lorraine
lorraine ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 6์ 30์ผ
Casey
Casey ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 6์ 14์ผ
Simon
Simon ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 6์ 7์ผ
Clean and comfortable accommodation. Very pleasant staff.
There were no facilities for breakfast at the accommodation or for making tea/coffee in the room.
My main concern was the lack of ability to come and go without having to make contact with the property manager by phone, with the possible roblem that they were using their phone and consequently couldn't respond promptly.
Alastair
Alastair ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 6์ 6์ผ
Exactly as advertised.
Stephon
Stephon ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 6์ 4์ผ
Ian
Ian ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 5์ 31์ผ
Wanted to leave for work at 5am but the door was locked and had to wait until 6am-bloody annoying. Smelt heavy of African cooking which is off putting. Also contact details do not work. Terrible place
Darren
Darren ๋, 1๋ฐ ์ถ์ฅ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 5์ 27์ผ
Staff was very friendly and helpful
Borja
Borja ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 5์ 24์ผ
Trรจs bon rapport qualitรฉ prix
Amer
Amer ๋, 5๋ฐ ์ถ์ฅ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 5์ 23์ผ
Nice room and ensuite
The guest house is in a very run down part of stoke on Trent. There is free parking but most is permit holders and 1 hour parking. We had trouble finding somewhere to park all day . The room and ensuite is clean and good decoration. There is a lounge/ kitchen you can use . There is no TV or kettle in the room. Joseph the manager is very friendly and helpful. I would say this is ideal for a single traveller on a budget.
Warren
Warren ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 5์ 21์ผ
Sonata
Sonata ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 5์ 14์ผ
property is a HMO not a guest house
tv didnt work in the lounge
no tv in the rooms
the wifi didnt work
smoke alarms going off all night
lisa
lisa ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 5์ 1์ผ
I
I ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 4์ 24์ผ
Very convenient and happy with the stay. Thank you