Very poor customer service and communication was absurd! Not courteous at all and itโs very clear that they are not bothered about non citizens- sad indeed . No lunch either , only a buffet which was finished when I got to the hotel. And they could not even offer small meals regardless. Awful indeed . Not everyone likes a buffet !!
Enid
Enid ๋, 1๋ฐ ์ถ์ฅ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 13์ผ
I couldn't get the aitport bus on when I arrive.
Minu
Minu ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 5์ 2์ผ
The shuttle service was not provided and when we contacted the hotel they said they will send a driver to the airport and it would just be a 15mins wait time, 2 hours later no driver came so other means of transportation had to be sorted.