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Boca de Agua- Bacalar

5.0 star property
Xul-Ha beachfront hotel with outdoor pool and restaurant

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Photo gallery for Boca de Agua- Bacalar

Exterior
Tree House (Pool) | Terrace/patio
Exterior
Tree House, 2 Bedrooms (Pool) | Premium bedding, down comforters, minibar, in-room safe
Front of property
At Boca de Agua- Bacalar, you'll be within a 10-minute drive of Lake Bacalar. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or detox wraps. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a health club.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • 24/7 front desk
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport pick-up service
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
$177 nightly
The total price is $211
Sep 8 - Sep 9
Total with taxes and fees

Why we love this property

Soothing spa retreat
The hotel combines spa services, massage therapy, and yoga classes for total rejuvenation. A health club and peaceful garden complete this wellness haven.
Lakeside luxury living
Nestled by a serene lake, this luxury hotel dazzles with its elegant garden and handpicked furnishings creating a sophisticated retreat.
Fine dining options
Continental breakfast starts the day at this hotel's restaurant, cafe, and bar. Private dining, picnics, and in-room champagne service add romantic flair.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Tree House (Pool)

Tree House (Pool) | Terrace/patio

Tree House (Pool)

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Down duvet
Premium bedding
  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Tree House, 2 Bedrooms (Pool)

Tree House, 2 Bedrooms (Pool) | Premium bedding, down comforters, minibar, in-room safe

Tree House, 2 Bedrooms (Pool)

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Down duvet
Premium bedding
  • 969 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Tree House (Jungle)

Tree House (Jungle) | Premium bedding, down comforters, minibar, in-room safe

Tree House (Jungle)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Dining table
Down duvet
Premium bedding
Ceiling fan
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Our Habitas Bacalar – Adults Only

  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 226 reviews
$194 nightly
The price is $240
Sep 8 - Sep 9
Total with taxes and fees
Our Habitas Bacalar – Adults Only
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About the neighborhood

Map
Carretera Chetumal-Cancun KM. 4.5, Xul-Ha, QROO, 77963

What's nearby

  • Cenote Azul - 15 min drive - 12.8 km
  • Cenote Cocalitos - 16 min drive - 14.2 km
  • Municipal Spa of Bacalar - 20 min drive - 17.4 km
  • Fort of San Felipe - 20 min drive - 17.8 km
  • Laguna Bacalar Ecological Park - 21 min drive - 18.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 46 min drive
  • Corozal (CZH) - 63 min drive
  • Airport pick-up service

Restaurants

  • ‪Blu Beach Club - ‬13 min drive
  • Siete By Habitas Bacalar
  • ‪Casa Laguna By Azulea - ‬13 min drive
  • ‪El Abuelo - ‬18 min drive
  • ‪Vicaro Bacalar - ‬14 min drive

About this property

Boca de Agua- Bacalar

At Boca de Agua- Bacalar, you'll be within a 10-minute drive of Lake Bacalar. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or detox wraps. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a health club.

At a glance

DONE

Hotel size

    • 22 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Paddleboard on site

What to do

  • On a private beach
  • Yoga classes
  • Ecotours
  • Kayaking
  • Snorkeling
  • Paddleboard on site
  • Sailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Paddleboard on site
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2023
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Spa services
  • Banquet hall
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Accessible airport shuttle
  • 2 stairs to reach property
  • Smooth flooring in room
  • Gravel flooring in public areas

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Outdoor shower
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Champagne service
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: 5 percent of room rate

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 32 per person
  • Airport shuttle service is offered for an extra charge of USD 90 per vehicle. Maximum occupancy 4

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Boca de Agua Hotel
Boca de Agua Xul-Ha
Boca de Agua Hotel Xul-Ha

Frequently asked questions

Does Boca de Agua- Bacalar offer free cancellation for a full refund?

Yes, Boca de Agua- Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Boca de Agua- Bacalar?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:30 PM.

Are pets allowed at Boca de Agua- Bacalar?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Boca de Agua- Bacalar?

Yes, there's free self parking.

Is airport shuttle service offered by Boca de Agua- Bacalar?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 90 per vehicle.

What are the check-in and check-out times at Boca de Agua- Bacalar?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Boca de Agua- Bacalar and nearby?

Have fun with onsite activities like kayaking and snorkeling. Additional recreation onsite includes ecotours and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and a health club. Boca de Agua- Bacalar also has spa services and a garden.

Are there restaurants at or near Boca de Agua- Bacalar?

Yes, there's an onsite restaurant.

Does Boca de Agua- Bacalar have any outdoor private spaces?

Yes, every room features a balcony.

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Boca de Agua- Bacalar Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Definitly a great stay!

A unique stay in Bacalar, definitely worth it. Away from the town, nestled in the serene jungle without distractions and crystal clear water down at the lagoon. We took a tour from Bacalar itself on a sailboat, however nice it was we’d probably choose to just stay at the hotel next time - the grounds really are that beautiful. Good to know that wifi is a bit unstable (we hade some issues when trying to pay our taxidriver).
Hanna, 2-night trip

10/10 Exceptional

Fantastic retreat in the jungle with magical sunset at the private jetty at the Laguna.
Jonas, 4-night trip

10/10 Exceptional

We had an amazing stay at Boca de Agua. Caesar, the activities guide, was incredible. After booking the sunrise kayak tour with him on our first day, we booked a different activity with him every day.
Abigail, 3-night trip

10/10 Exceptional

Very very nice, me love a lot
Gary, 3-night trip

10/10 Exceptional

We decided to extend our stay for one more night. The hotel’s architecture is breathtaking—a true masterpiece that seamlessly blends luxury, comfort, and the immersive experience of living in the jungle. We especially enjoyed the breakfast menu, which features a rich variety of flavors and local ingredients. Every detail in the room design and amenities reflects thoughtful craftsmanship and is perfectly integrated into the overall aesthetic. The elevated walkway leading to the lagoon is an incredible idea, allowing access while preserving the ecosystem and minimizing disturbance to the local flora and fauna. The hotel also has a private dock that connects directly to the lagoon. We loved how secluded it felt—it offers a peaceful space to swim, sunbathe, and relax. There's even a shaded area by the water where you can retreat from the sun and unwind in comfort.
Marco, 1-night trip

6/10 Good

Pros: Staff were very nice and helpful whenever asked. All employees went out of their way to assist us. The lagoon area was picturesque and serene. Food was generally good. Cons: Hotel is very expensive by local standards (equivalent or better hotels in the area are less than half the cost). Getting to the hotel requires a long drive from the highway on a poorly paved road and any transportation in or out of the hotel to the nearest town was $500 MXN each way so you were somewhat stranded at the resort. Food options at the resort were very expensive compared to local restaurants. No fitness center. Summary: Pretty hotel with good service but very overpriced (both for the room and for any food purchased) and isolated (expensive to leave the resort).
Adrian, 3-night trip

10/10 Exceptional

Amazing hotel for a perfect luxury jungle experience. Upon driving the 2km unpaved road , we we’re wondering where we would end up,
Walter, 2-night trip

10/10 Exceptional

Maria Guadalupe, 2-night trip

2/10 Poor

Nunca más!

Improvisación en su máxima expresión. Aqui pareciera que nadie está a cargo del hotel. Cero servicio, no son capaces ni de poner toallas secas en la piscina! Hacen el aseo de la habitación hasta donde le alcanza la mano a la persona que supuestamente cumple esa tarea. Un muy buen destino en un pésimo hotel, caro, mal atendido, deteriorado y sucio.Lo más básico aquí no funciona y nadie parece darse cuenta
3-night trip

10/10 Exceptional

Greysi Hadasy Petrona, 1-night trip

10/10 Exceptional

Disfrutamos mucho nuestra estancia para celebrar nuestro aniversario. Se une a la lista de mis hoteles favoritos en México, increíble la arquitectura del hotel y cómo se integra orgánicamente con la selva. En comparación con otros hoeteles similares dónde me he hospedado, me gustó que aquí se experimenta la libertad y la conexión con la naturleza sin sacrificar el lujo, el confort y la estética. Esto lo hace único. Se encuentra dentro de la selva por lo que es un paraíso si buscas tranquilidad y/o descanso. Aunque en un principio tenía dudas porque se ubica en Xul-Ha y no en el centro de Bacalar, las preocupaciones si disiparon al llegar. Considero que esta es verdadermamnete la parte más hermosa de la laguna, el agua es cristalina y está completamente libre de embarcaciones y ruido. Tuvimos la laguna prácticamente para nostros solos. Sin dudarlo regresaría.
Marco, 1-night trip

10/10 Exceptional

Conexcion total con la naturaleza

Excelente, perfecto para conectar con la naturaleza, el área de la laguna por donde esta el hotel esta super tranquilo, perfrcto para relajarse
Hector, 2-night trip

10/10 Exceptional

El acceso a la laguna es por mucho lo mejor. Los alimentos y bebidas son buenos pero caros. Muchos moscos pero no es culpa del hotel
Jorge, 3-night trip

10/10 Exceptional

Lester, 3-night trip

10/10 Exceptional

Raul, 2-night trip

6/10 Good

No me esperaban, no encontraban mi reserva, hay muy mala señal de Wifi, el personal muy amable sin embargo NO se dan abasto y tardan mucho en brindarte el servicio
izbeth, 3-night trip

10/10 Exceptional

Perfect
Yehoshua, 2-night trip

2/10 Poor

Matteo, 3-night trip

6/10 Good

Lugar maravilloso, carente de atención

El hotel es muy pero muy bonito, pero podrían trabajar mucho más en la atención al cliente. La verdad es que es un hotel en su arquitectura hermoso y bien pensado. Pero les falta mucho para dar una atención al cliente de la altura de la arquitectura y del lugar donde está situado. Es una lástima. Con respecto a servicio a habitación, anoche pedí algo de cenar al cuarto, a la hora decidí cancelarlo ya que nunca lo recibí.
Cynthia, 4-night trip

10/10 Exceptional

Superó mis expectativas

Increíble experiencia poder hospedarse en este hotel. Fui con mi pareja y fue perfecto para conectar con la naturaleza, ya que se encuentra en medio de la selva. La laguna es espectacular. De verdad, cada detalle está bien pensado y fuimos atendidos con excelente servicio y el restaurante flora es delicioso, especialmente los desayunos fueron nuestros favoritos. Definitivamente lo recomiendo para una escapada y relajar.
María Bárbara, 3-night trip

10/10 Exceptional

Super schöne Ausstattung, extrem freundliches Personal, welches alles möglich macht, was gewünscht wird. Traumhafte Lage mit direktem Zugang zur Lagune.
Anja, 2-night trip