We had a couple of issues mainly around breakfast. We were charged twice and then we queried it and were told thatโwe had a breakfast and just didnโt want to pay for itโ, by a member of the staff who at the time was being supervised by the duty manager. He was asked by the duty manager and myself to allow her to deal with the matter. It then escalated to the member of staff coming out from the desk and up into my chest as if to square up to me and was very threatening. I said I was thinking of calling police to which he then said he was calling them first on me, which he then did. Iโd love management of the Moxy Hotel or Hotels.com to get in contact with me to investigate this incident as we would never expect to be treated this way and hope you will endeavour to make sure this person does not get away with treating returning guests or any person like we were treated.
The manager and staff member refused to give me any way of identifying them, I asked for names which were refused, even guest names. They also would not provide me with any worker ID. I expecting police to be chasing us for absolutely nothing :-o
Shaun
Shaun ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 22์ผ
John
John ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 21์ผ
Excellent Stay!
I loved the Hotel and the staff were amazing. They went out of their way to help us with a luggage problem. We couldnโt have asked for more! They were wonderful and very accommodating.
Bunty
Bunty ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 21์ผ
Nice relaxed vibe
Staff & hotel was great, will definitely stay again when in the area
Josh
Josh ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 21์ผ
Simon
Simon ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 20์ผ
Dave
Dave ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 18์ผ
Kirt
Kirt ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 18์ผ
CLIFFORD
CLIFFORD ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 15์ผ
Jason
Jason ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 13์ผ
Tres bien
Climatisation legere mais ventilateur disponible
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 11์ผ
Noonie
Noonie ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 9์ผ
Mark
Mark ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 8์ผ
Comfortable room friendly staff not impressed that there was over anhour wait for food.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 8์ผ
Wesley
Wesley ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 7์ผ
Maxine
Maxine ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 5์ผ
Poor service.
Graeme
Graeme ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 3์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 1์ผ
Susannah
Susannah ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 1์ผ
Andrea
Andrea ๋, 3๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 25์ผ
Perfect location.
Lively and great atmosphere on an evening.
Room clean.
Samantha
Samantha ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 24์ผ
Awful burger
This was not a cheap hotel. Parking was a problem, onsite car park was full.
I eat at the hotel and had the burger and fries, no word of a lie, this was probably the worst burger I have ever eaten (totally tasteless) the fries were also tasteless.
Honestly a McDonalds cheeseburger is 10 times better.
However the crumble was ok.
Breakfast was ok too.
I definitely wouldnโt stay here again
Mike
Mike ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 21์ผ
Matt
Matt ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 19์ผ
Wir haben uns sehr wohl gefรผhlt und wรผrden wieder kommen.
Sandra
Sandra ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 16์ผ
The hotel is really funky in design and looks great inside but was lacking in staff which was the biggest issue.
We booked a suite room which turned out to be an accessible room which we don't need but were told that all suites are accessible which is strange and we ended up downgrading and losing money due to this.
Staff shortages were apparent and we and many other waited a long time to get served a drink later in the evening and breakfast the next morning was even worse with no milk, bread or cooked breakfast items available with minimal staffing.
Such a shame cause the hotel has a really good location and had a good vibe just needed to have more staff about.