This place does not resemble a hotel or villa as it was portrayed on your website. Many of the images of the facilities displayed here are misleading; we were deceived by both the description and the photographs.
At the time of checking in, they drove me and my family for 10 minutes to find ourselves in a very dull condo (not a villa that I reserved). The pool was dirty. There was no views at all. It is just a dull and dark building, where you do not see the beauty of Sapanca (very different from the images posted to reflect this facility). I talked to the host (as this doesnโt look like a hotel), and told him that this is not what I reserved and requested him to move me to a unit that has been displayed in the images and he asked for 220$ extra. He refused to refund. So, I paid for a service that I didnโt use.
Hotels.com/Expedia should possess the autonomy and authority to safeguard their customers from such bad businesses. As a platinum customer for over 15 years,
I find it difficult to comprehend how your company allows customers to be subjected to scams of this nature. It is perplexing how this website place loyal customers at the mercy of unscrupulous businesses when it comes to obtaining refunds.
Khaled
Khaled ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 1์ผ
Hizmet gรผzeldi villa temizdi
Her eksik ve sorun hฤฑzlฤฑca รงรถzรผldรผ
Esra
Esra ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 2์ 16์ผ
Rahat ortam, ilgili รงalฤฑลanlar
Gรผrรผltรผden uzak, gรผzel bir ortam. Honeymoon aฤaรง evde konakladฤฑk. Oda geniล ve rahattฤฑ. Televizyon, buzdolabฤฑ, jakuzi, saรง kurutma makinesi, kettle, ลรถmine, vs. vardฤฑ. Jakuzi gayet bรผyรผk ve konforlu. รiftler iรงin iyi bir seรงenek. รalฤฑลanlar ilgili ve kibar. Kahvaltฤฑ doyurucuydu. Restorandan yemedik. Eksi olarak tabak, cam bardak gibi mutfak gereรงlerinin olmamasฤฑ ve odada birkaรง tane halyomorpha halys olmasฤฑ dฤฑลฤฑnda pek bir ลikayetimiz olmadฤฑ. รevredeki diฤer otellere gรถre daha uygun fiyatlฤฑ olduฤu iรงin tavsiye ediyorum.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 2์ 7์ผ
Hatice
Hatice ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 2์ 3์ผ
Nurettin
Nurettin ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 1์ 31์ผ
รncelikle iลletme sahibi Bayram Bey'in misafir perverlik konusunda ki davranฤฑลฤฑndan dolayฤฑ kendisine teลekkรผr ederiz.รalฤฑsanlarฤฑn gรผler yรผzlรผ ve sฤฑcak davranฤฑลlarฤฑ,yemekler,รงevre dรผzeni ve oda rahatlฤฑฤฤฑ konusunda aile geรงirdiฤimiz gรผzel bir tatildi.Kesinlekle tavsiye ederim.
Diler
Diler ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 1์ 26์ผ
Teลekkรผrler
Odalar temiz honeymoon odadaydฤฑk iki katlฤฑ kalorifer vardฤฑ ve 2 kattada klima vardฤฑ ama gerek duymadฤฑk gรผzel yanฤฑyordu, jakuzisi bรผyรผk suyu sฤฑcaktฤฑ haliyle yavaล doluyor bรผyรผk olduฤundan 1 saate kadar sรผrdรผ. Kahvaltฤฑsฤฑ yeterli ve lezzetliydi herhangi bir olumsuzluk yaลamadฤฑk memnun ayrฤฑldฤฑk tavsiye ederiz
KEREM
KEREM ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 1์ 3์ผ
Selin
Selin ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 10์ 28์ผ
Mรผkemmeldi tek kelimeyle ferah huzurlu bir ortam
SERAP
SERAP ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 7์ 24์ผ
biz sapanca gรถnรผl sofram hotel ortelk alanฤฑ dฤฑลฤฑnda sapanca gรถlรผ yakฤฑnฤฑnda ve yakฤฑnฤฑnda otobanฤฑn - tren yolunun olduฤu bir villada kadฤฑk. ancak evin yalฤฑtฤฑmฤฑ iyi ses duyulmuyor. arabalar ve trens gรถrรผlmรผyor aฤaรงlarla kapalฤฑ. villa yeterli odaya sahipti. odalardan bir tanesinde ve salonda klima vardฤฑ.
mutfak eลyalarฤฑ kalabalฤฑk olarak giderseniz her รถฤรผn sonrasฤฑ hemen yฤฑkamanฤฑz gerekli yoksa yetmiyor. evin รถnรผnde size ait kรผรงรผk bahรงesinde mangal keyfi yapฤฑlabiliyor.
gรผzel bir haftya sonu tatili geรงirdik teลekkรผrler