The hotel has 24h stay policy. So if you arrive late night you can stay here 24h from that time whcih is quite benefit quirk the travelers. Athough there were some mayflies around fruits, Breakfast was not that bad. The hotel require additional charge for person if you want to stay 4 members. It is about 60,000 vnd which was not high though. But it was quite embarrassing when I first hear about it at the front.
Check in system seemed over complicated & there was a 3 way staff conversation before they were finally able to sort it.
For my second consecutive visit there was a problem with availability of clean towels by the pool. I eventually had to take the elevator from the 25 to the 5th floor to bring to the attention of staff. There needs to be more frequent checks of the pool area to check on available towels.
MARK
MARK ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 4์ผ
Nice riverside hotel
Enjoyable stay. Modern hotel in good location. Breakfast was a bit hectic. Very busy & perhaps a little overwhelming for staff.
MARK
MARK ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 17์ผ
Most of the staff do not speak English and chaos or messy at Rooftop dining especially local guest keep kicking or touching my back during buffet dinner. Staff ignored me when I requested to shift little from the walking pathway. Annoying when someone suddenly touching your body without saying "sorry" or "excuse me"...
Amy
Amy ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 3์ผ
Great! Only complaint is that the lifts were so busy and also there were never pool towels in the morning. But other than that, hotel in great location.
H
H ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 10์ผ
The system where the check-in time is the same as the check-out time is very convenient.