I was forced to book another hotel room due to the hotel going into administration
Mike
Mike ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 2์ผ
The property has gone into administration
Margaret
Margaret ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 1์ผ
The hotel is under administration and I was turned down by security guards on the front door. I do request a refund and that this hotel is taken down from the website immediately
Bruno
Bruno ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 28์ผ
ciprian
ciprian ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 24์ผ
Marc
Marc ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 18์ผ
Brooke
Brooke ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 6์ผ
Gone into administration
Turned up to check in oy to be told the property had gone into administration and had to let all staff go on the thursday. Yet still taking bookings!!
Justine
Justine ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 2์ผ
The staff were amazing.
Paul
Paul ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 26์ผ
Nice size room and friendly staff, room was bit unclean under the beds and was very hot in the night and due to the central location having the windows open was very loud
Rhys
Rhys ๋, 1๋ฐ ์ถ์ฅ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 11์ผ
Clean spacious room center of town
Andrew
Andrew ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 1์ 4์ผ
Andrew
Andrew ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 12์ 7์ผ
Shem
Shem ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 10์ 24์ผ
Unbearable heat
Next to noisy club
Dodgy area
Sarah
Sarah ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 10์ 13์ผ
Ciaran
Ciaran ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 9์ 8์ผ
Lovely room and staff but very loud outside noise
Room was exceptionally clean and in lovely condition. Bed was comfortable but pillows were of a low quality not offering much neck support. Staff were friendly and efficient. Unfortunately our overall enjoyment was affected by the location of out room (a corner room facing the high street). The outside noise (bars, clubs, traffic) were very loud until 3.30am. If you can request a room on the other side of the corridor the noise should be less.
Campbell
Campbell ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 8์ 28์ผ
Lovely clean room.The mattress is a little thin and can feel the springs so didnโt sleep too well. Within walking distance to shops and pier.
Jonathan
Jonathan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 8์ 26์ผ
Steven
Steven ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 8์ 25์ผ
Had to change rooms as there was a constant whirring noise.
Heavy dust in both rooms, light shades and cupboards.
Although the rest of the room was very clean.
I had to call staff as a half naked, drunken guest asleep in the communal room their clothing strewn along the corridor, fire extinguisher taken off the wall laying on the floor, staff couldn't get them into room so left the person snoring outside our door.
Why wasn't this picked up on security camera
The heat in the rooms was unbearable, although fans were supplied, unable to sleep with them operating.
Room was on the road so very noisy. Constant noise from the public till 4am.
So couldn't open the window to negate the heat.
The staff were excellent .
Having said that I wouldn't use again, and wouldn't recommend it.
John
John ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 8์ 24์ผ
John
John ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 8์ 23์ผ
kiera
kiera ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 8์ 23์ผ
Good convenient location. Clean well appointed rooms. Staff welcoming and very helpful.
Only issue is the room on the 2nd floor was unbearably warm and there was no way to manually control it. The staff provided a floor fan on our second night and moved us to an upper floor day 3 and 4. I would stay again but request a higher floor.
Debra
Debra ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 8์ 16์ผ
Temperature above 30 degrees in the room (it was 19 degrees outside!) and no way to cool it down, other than to open the window onto an extremely noisy and drunken high street or to put on a noisy fan. Terrible nightโs sleep. This is a common and ongoing problem judging by other reviews.
Jonathan
Jonathan ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 8์ 9์ผ
When i arrived it was raining and door wasn't open so had to faff about ringing a number. Luckily they came to let me in quickly. Then i got to the room but as i entered the corridor i was met by a real change in temperature. It was very warm. The temperature in the room said 28ยฐ !! I tried to reduce it but it wouldnโt. The room had two windows open so they obviously knew it was ridiculously warm. I went for dinner with a local friend who suggested i ask for room change. When i asked i was told "not possible as place full". Reluctantly i slept with windows open and fan blasting on me which made the room noisy so difficult to sleep. At 6am we all got woken to a fire alarm. A few people popped head out of room but it certainly didnt look like a full hotel to me! Finally there is no hair dryer in the room and when i asked was told you need to.ring for one as they dont allow them in room dor health & safety risk! Its a 4 star apartotel with kettle's etc, and used by adult's. All places provide hairdryers usually, so again felt lazy and un customer focused! Worst still is there wasnt an internal phone so you had to dial using your own phone ๐ it just felt silly. I wouldn't recommend. The shower door was also broken and kept coming off it slider.
Genevieve
Genevieve ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 8์ 8์ผ
The property was ok and the staff friendly. However the corridors and bedrooms were far too hot and there was no air conditioning available and a minimal window to ventilate so very uncomfortable to be in