The property was beautiful for eyesight but the facility needs to closed. There was no one there but myself and one other person. The staff was not empathetic. They didnโt care that the WiFi was terrible and the bar wasnโt open. There was no phone in the rooms. That was terrible. You want your guest to contact you through an App.
carolyn
carolyn ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 26์ผ
Juan Pablo
Juan Pablo ๋, 7๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 14์ผ
We were the only ones at the property. It was a long drive to the property but we had a rental car so it was fine. Beautiful place that they have not kept going.
Kari
Kari ๋, 6๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 1์ 7์ผ
Dedan
Dedan ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 1์ 7์ผ
Nice hotel but a distance from Basseterre.
This hotel is an amazingly unused resource. We understand itโs only got a small beach but we needed somewhere to stay on the island and it was perfect for us albeit a little far from Basseterre town Centre. The staff were really friendly and helpful and we couldnโt fault their attitude. The room was huge even though we only wanted a room we ended up with a suite and it was spacious with a really comfortable bed and air-conditioning in all rooms. We had a hire car which was essential.
John
John ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 1์ 7์ผ
Fantastic Experience!
Loved it! Nice staff, worked great with people. They donโt have a lot of ATMS, but over wall I loved my stay there.
Jacob
Jacob ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 1์ 1์ผ
Was ok but lots of Roaches
Zain Eric
Zain Eric ๋, 6๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 10์ 5์ผ
Great stay!
Yolanda
Yolanda ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 10์ 2์ผ
Deena
Deena ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 10์ 2์ผ
The worse stay no water to take showers .Big roaches . No electricity! Electricity in & out. DONT STAY HERE . The only thing good at this resort is Tash the server !
shanika
shanika ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 9์ 30์ผ
Deena
Deena ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 9์ 10์ผ
We really enjoyed staying at the hotel, some of the facilities we were not able to use but we understand it was low season. The staff were brilliant especially Kimberly on reception, nothing was too much trouble for her to sort out. We would recommend this hotel and hope to stay there again in the future.
jeanette
jeanette ๋, 14๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 7์ 15์ผ
I booked the room late that evening for a one night stay did when through all the details so I ended up booking for 2 person instead of 3. Got there checked in then I was told it a 2 person booking not 3 because the room is a 2 person room I ended up having to pay $40 plus US dollars for the same room, then later that evening in the same room had to deal and a Big ( Roach ) plus babies.I leave the evidence on the floor plus I has photos and videos do you which my me to share them?
Leon
Leon ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 6์ 30์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 4์ 5์ผ
Hospitality, look somewhere else
Published as a resort but no resort feeling.
When I arrived I was told that the resort was under renovation and on low capacity - which was not mentioned in the hotel profile. As the remote location on the North shore and I didnโt have a car I didnโt have any other options.
This meant a โresortโ with:
- restaurant was closed
- pool was dirty
- spa/bubble pool was not functioning
- gym was closed
- there was no staff in the evening
Other hiccups for my stay
- tv didnโt work
- the bathroom smelt like surage
- The lock on one of the terrace didnโt work (not great when you are alone at the resort)
- lots of mosquitoes (also in the room) which I didnโt experience any other places in St. Kitts & Nevis
Further it has to be noticed that the resort is on the northern shore of Saint Kitts even so there is no beach or town with facilities nearby so you have to rely on the โresortโ facilities.
For this inconvenience (which management didnโt agree it was) the offered compensation in form of paying for the bus (USD 2) back to Basseterre.
So if you look for a resort experience and hospitality you should seriously rethink if you wanna not Ramada in your holiday plans
Rune
Rune ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 3์ 18์ผ
It was good
brithany
brithany ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 3์ 9์ผ
The design of the room was nice. However, it was nit properly cleaned & we did not receive the best service. Also, the restaurant closes too early.
Danecia
Danecia ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 3์ 4์ผ
The property lacked vendor machines/snack options. There is no close place to pick up anything that you forgot and the restaurant closes at 8 pm.
Rosalind
Rosalind ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 1์ 8์ผ
Cleanliness
Heather
Heather ๋, 6๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2023๋ 12์ 31์ผ
Salama
Salama ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2023๋ 12์ 31์ผ
manuel
manuel ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2023๋ 11์ 21์ผ
Debbie
Debbie ๋, 9๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2023๋ 11์ 12์ผ
The staff was very helpful and accommodating. However, I had a few issues that individually would be ok but compounded I was very disappointed.
The room had a very bad odor. It smelled like sewage as the scent was in the whole room but concentrated by the toilet. They changed my room after I complained.
The restaurant (only one available) was closed and after 9 going for breakfast was told they were closed awaiting staff. After being so pissed I checked out immediately. The front desk suggested I try the restaurant again as they saw my disappointment. After going to the restaurant I waited very long for staff to take my order. They never came back. I walked out much dissatisfied.
It was my daughterโs birthday and it was partially ruined due to the lack of facilities.
The hotel seems to be barely operational and it shows.
Big up to the front desk staff for their assistance. They really tried but the hotel seems to be non-operational and not ready to accommodate guest looking for hotel/resort experience.
Racquel
Racquel ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 5์ 15์ผ
I like the idea of the away from the busy busy life, but my reason for being in St. Kitts required me to be in the capitol and transportation is not ready available from this property.
Winston
Winston ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2023๋ 3์ 23์ผ
Great staff but shoddy construction
The staff were wonderful but the building construction is appalling. While newly opened after long delays the place is already showing wear. Ramada calls it a luxury resort and the lobby lives up to its claim but the rooms themselves were hastily built with no attention to detail. For example why is Astro turf on the ground in a lush tropical islandโeven on the fence around the fully plastic play space? While very spacious rooms, the halls feel like dormitories and our suite smelled of dirty diapersโpossibly from poorly ventilated plumbing.