I won't be staying again. No hot water for 3 days, ants in the bathroom, overall was unacceptable. Complaints ignored as well
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 16์ผ
Nice hotel. The room was very warm so I had to leave the window open and this led to quite a bit of noise due to my room being on the main road, however a fan was provided and this was put to good use. Thanks to the maintenance guy for lending me his extension so the fan reached my bed head. The plug sockets at the bed sides need to be changed to U.K. styleโฆ.as we are in the U.K. after all!!!!
Billy
Billy ๋, 3๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 14์ผ
Nigel
Nigel ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 7์ผ
Promessa non mantenuta
Camera prepagata cancellata, promesso rimborso per ospitare collega. Niente rimborso. Colazione pessima peggio media inglese
corrado
corrado ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 6์ผ
Hotel Stay
When i arrived from walking from the station. The receptionist advised my room was on 2nd fllof and no lift. I was quite out of breath so she kindly gave me upgrade to ground floor room with doors opening and i could view the river. The hotel bedrooms could do with a face lift to modernise them. Also, i was on the toilet and noticed a creepy crawley on the floor so removed it to utside. Otherwise a very nice stay with breakfast.
Martin
Martin ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 5์ผ
Florin
Florin ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 5์ผ
Chelsey
Chelsey ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 2์ผ
andrea
andrea ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 26์ผ
Patrick
Patrick ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 26์ผ
No hot water, broken minifridge, no duvet
Shocked to find out there was no hot water in the showers only when we went to shower. Asked reception staff and they told us their water boiler had been broken for a while. The minifridge also doesnโt work in all rooms. Although the staff were understanding and accommodating and let us shower in another room, it was extremely frustrating that we werenโt told this at check in. They also said they had no rooms to switch us into. We got a family room with the sofa bed and there was no duvet for the sofa bed either. Overall, an extremely disappointing stay even if the staff were kind.
Alexander L
Alexander L ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 17์ผ
Most disappointing. Booked as a Mercure hotel and expected Mercure standard. Air conditioning couldnโt be adjusted, both taps in the hand basin malfunctioned Paid for a double bed and were given two singles. Difficult to plug the kettle in with PowerPoint arrangement and no fridge, even though there was the space for it.
John
John ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 16์ผ
Bad
Christopher
Christopher ๋, 3๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 15์ผ
Great place for transit from Heathrow. 20 minutes and 3 pounds gets you there on Bus 8. Serene setting on the Thames.
David
David ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 14์ผ
Freezing cold
There was no hot water and I was desperate for a bath after travelling.
Abigail
Abigail ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 12์ผ
Restaurant was fab, food and drink was hreat. No lift to floors. Its no longer a Mecure hotel and also doesn't say 'Sunday' hotel outside.
Room was comfortable but with an overpowering smell of damp which transferred to ny clothes. Due to this i wouldn't choose to stay here again
Karen
Karen ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 12์ผ
Not so good thought having a spare bed by the patio door was dangerous when getting out of bed. No room to move in the room
Maureen
Maureen ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 11์ผ
Alec
Alec ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 7์ผ
Graham
Graham ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 5์ผ
Good midrange hotel, helpful staff
alex
alex ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 3์ผ
I checked in late and had to wait a long time for the staff to check my room before I could check-in. The toilet was blocked, the water in the shower was cold and the door lock didnt operate properly. I would NOT recommend staying here.