really enjoyed my week at this resort! no complaints!!
Malya
Malya ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 26์ผ
Shahria
Shahria ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 17์ผ
Location is amazing, but the hotel struggles to deliver in many fronts. Most things required extra effort, often reminding you that they are pushed to upsell instead of driven to give you a relaxing time.
I work in the industry and have given proper feedback to the management team. They are under huge pressure to perform financially and, although they see it, their hands are tight as to what they can do to deliver value.
We will not be coming back, given the enormous range of better options in the area.
Javier Bajer
Javier Bajer ๋, 8๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 7์ผ
It's ok for a 4-star. We spoke several times with the front desk manager (Shahin), who was outstanding! However, it feels like he cannot make big changes happen as the hotel is underinvested from the top.
Shahin saved the experience -- without him we would have given this place a 2 star max. We reached out to senior management and were totally ignored. This actually explains why the place is unlikely to change in the future. GM is too busy thinking revenue, not experience. He won't get much revenue UNLESS he improves customer experiences.
Awesome stay at Cinnamon Dhonveli.
From the meet and greet at the airport
Speed boat service to the island
Restaurant food amazing
Staff friendly and happy keep everywhere spotless
We were fortunate to get a room upgrade on arrival
Wow a bungalow over the sea
Water around them very rough for any swimming
Take swimming shoes if you do and youโd need to be a strong swimmer as the current is strong
The resort and the people are beautiful
A lot of surfing to watch from the bar too that was awesome
Be prepared for expensive water sports and trips
All in all a fabulous holiday and there send off was so lovely thank you for a fab 5 nights