When I arrived at the hotel, they were very kindly. but when I departure there they just look at me. anybody help me, even taxi service. just ignored all foreigners.
The hotel is right in the center of Chongqing, very close to the subway station and less than half an hour from the airport by taxi. There are a lot of tourist attractions such as Hongyadong, Chaotianmen, Jiefangbei, etc. within 500 m. There are many kinds of food nearby, which is the most distinctive place in Chongqing.
The hotelโs front desk service is enthusiastic, check-in is quick, and check-out can be done directly at the breakfast entrance, which is very convenient. The hotel rooms are clean, well-equipped, and the air-conditioning is very quiet. You can enjoy the view of the two rivers and the city from the room. The breakfast is very rich. Highly recommended!
bo
bo ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2021๋ 7์ 18์ผ
WANG
WANG ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2021๋ 7์ 11์ผ
Amazing Service!
Absolutely fantastic service in this hotel, some of the best I've seen. Extremely welcoming and helpful. The hotel is clean and comfortable and though it's a bit dated the facility is very well kept.
Bathroom area needs more attention. Area such as the floor corner and door edge. Some of the wood had come out or change color
Arthur
Arthur ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2020๋ 1์ 4์ผ
ๅบ่กๆนไพฟ
ๅฐ็น้ๅธธๆฃใ้ ๅบๆๅกไธ้
LAN
LAN ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 12์ 21์ผ
Staff service is excellent!
Software is excellent, that basically is the staff attitudes on customer services and solutions.
However the building need to be improved on its hardware, e.g. poor ventilation, room is too hot to sleep despite I open the window and staying at 34/F.
Wilson
Wilson ๋, 6๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2019๋ 10์ 28์ผ
Ming yuan
Ming yuan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 7์ 15์ผ
HUICHUN
HUICHUN ๋, ์น๊ตฌ์ 5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2019๋ 5์ 20์ผ
Excellent service
Excellent stay. Breakfast spread was good, service from front desk to room to restaurant were superb. Location convenient except parking is difficult
The room cleaning Team is verry friendli. Has water for free. She speak with my chinese, i like to speak chinese
Philipp
Philipp ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Ebookers ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2019๋ 4์ 30์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 4์ 26์ผ
Good but not better, needs a lot of training....
Alrhough the hotel has a well-known brand name, it doesnโt deserve the โfive-starโ rating:
1. A/C system doesnโt seem to โdryโ the air in our room. The bed feels damp and sticky in the month of April. Not even hot at all.
2. The service people in the dining room serving breakfast lacked training. They did not seem to know where to find what kind of foods, now they paid attention to what the entire situation is besides what they are doing narrowly. Nor do they care about customerโs needs.
3. The facilities are out dated.
We liked the general manager when met her in the hotel lobby and talked to her for a while. She was very nice.