Our room had water damage in the ceiling. It smelt horrible/unhealthy in there. Very humid and sticky. Bed had boogers on the blankets. They had no additional rollaway beds OR any pillows or any additional blankets. We could hear EVERYTHING in the hallways. The air conditioner was very loud and made a bad noise all night long. The pool area was very slippery and had no towels. I should have honestly left. When we finally got to sleep (3 am due to noise, we went to bed at 10:30), we woke up in the morning feeling like we smoked an entire pack of Marb Reds (none of us smoke) . Everyoneโs lungs felt really heavy from the humidity or whatever else was in the airโฆ.. I wonโt ever be returning.
Also, they charge $100 for โincidentalsโ on top of the room charge. I wonder if I should send them a bill for the hospital bills I might accrue if this stuff doesnโt clear out of our lungs from staying here.
Kara
Kara ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 10์ผ
Victoria
Victoria ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 9์ผ
Nathan
Nathan ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 4์ผ
Ryan
Ryan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 4์ผ
Good Stay but not exactly what was expected.
Our family enjoyed our 1 week stay in two of the suites. I had requested adjoining suites but was told they were not available at check-in. Hotel is conveniently located to visit family in the area and we also enjoyed the water park over the weekend. There is a nearby shopping and dining options. Beds were comfortable, but expected more of a kitchenette in the suites with a table to eat at. Had to go to the front desk for information multiple times. There was no information provided at check-in, and nothing in the rooms regarding the hotel, location of amenities (ice machines, gym, 2nd floor outdoor patio), nor anything about schedule for the complementary breakfast (only available on certain days) and waterpark (limited hours/days). Would also suggest the hotel provide information on nearby conveniences.
Cathi
Cathi ๋, 7๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 31์ผ
Nice hotel
Hotel was clean. Room was spacious. Check in was easy. We stayed in another hotel owned by company the previous night and it was night and day difference. Pool is only open on weekends.
Kerry
Kerry ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 20์ผ
Anthony
Anthony ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 20์ผ
Great price for fun
Really nice hotel, great service, kind to both my daughter and my dog. The water park was fun!
Angela
Angela ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 16์ผ
Owen
Owen ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 14์ผ
Zbigniew
Zbigniew ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 7์ผ
Melissa
Melissa ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 6์ผ
Tony
Tony ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 15์ผ
Good stay
It was a good stay at the hotel and the kids loved the water park. Also they are service dog friendly.
Mark
Mark ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 13์ผ
Jessica
Jessica ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 10์ผ
Stephanie
Stephanie ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 19์ผ
Fun place, but crowded
Overall we enjoyed our quick one night stay! Hotel room sermed mostly clean and well stocked. We didn't have any issue with noise from surrounding rooms even though we had a connecting room (the other room may have been empty though). We could hear kids running up and down the hall quite a bit but thats to be expected in a place like this. Waterpark was fun, but crowded. Definitely not enough chairs/tables for people, especially with families taking up multiple tables per group. Our only real complaint/concern is one that i'm not sure how the hotel themselves could fix - behavior of children at the waterpark. The amount of unsupervised, and wild kids there was frustrating. We expect lots of kids, and loud and crazy behavior etc, but kids literally taking a tube out of my 6 year olds hands? Shoving him out of the way in line for a slide, literally running in the lazy river and flipping my sons tube over among other frustrating behavior, made us not spend as much time in the waterpark as we had anticipated. We did go back in the morning at opening, and it was definitely better. Overall though we did enjoy the stay, and would consider visiting again when in the area!
Madison
Madison ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 11์ผ
Had a lot of issues with the room TV didn't work as had issues water ice cold for shower, water lick in hallway got different room that room bathroom toilet didn't work rm dirty.
Tina
Tina ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 30์ผ
Sarah
Sarah ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 28์ผ
Elevator issues all weekend. Rooms dirty. Our room stated 'sleeps 7' but had to purchase 4 additional wristbands for water park at $25 each.
Michelle
Michelle ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 27์ผ
niesha
niesha ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 27์ผ
We stayed 2 nights on a weekend the hotel was super busy but they managed to still be professional polite and flexible the hotel was clean and they room was just as pictured only problem I had was switching the wristband everyday you have to go to the lobby and request them but we had a great time engaged with new people and last but not least it was diverse we were not the only African American people .