Was sent into a room that had someone else was already staying in. Received a new room without a king bed and air conditioning didn't work. Arguments in hallways at night, very loud. Front desk was very apologetic and kind.
Alexandrea
Alexandrea ๋, ์น๊ตฌ์ 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 2์ผ
This is not like staying at home; see ads.
Melanie
Melanie ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 25์ผ
Amazing is the new service
Awesome room. Amazing environment and stunning service. The finest place to be.
Albert
Albert ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 23์ผ
Davinder
Davinder ๋, 7๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 19์ผ
Not clean
We came in late. We walked in the first room, and it smelt so bad. It was like catโs pee. Hubby found a roach in the bathroom. We walked out to ask for another room. The second room was a little better with no bad smell. Then we found hairs on the bedsheets. We left at 7am.
Chi
Chi ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 15์ผ
COCKROACHES
Absolutely DISGUSTED first room we were given had toe nails all over the floor, i went down and talked to someone they put us in another room that had dog hair everywhere, And then my child and i woke up at about 12am with what i thought was bedbugs crawling all over us. I woke my daughter up and went down to the office and had the lady come up with me. She informed me they were BABY COCKROACHES! She offered us a room downstairs i declined and we had to leave and go find another room.
Lexis
Lexis ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 13์ผ
Review
Floor was sticky and smelled nasty
Jacinda
Jacinda ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 26์ผ
Great area. Pam was excellent at the front desk.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
8๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 16์ผ
Nina, the General Manager, is exceptional. She shows up attentive, and obviously takes ownership of her job and position.
The room itself was clean. The hallways were tired and worn with a distasteful smell.
Dolly
Dolly ๋, 3๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 11์ผ
The hotel room was fine. They advertise it a grab and go breakfast. There was no food on all three mornings of my stay. I went earlier each day and the staff was not helpful in this regard. I would not stay there again as this should never happen when they offer breakfast. Two of the mornings they didnโt even have coffee.
Frederic
Frederic ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 9์ผ
We contacted hotels and they were able to help us cancel and
Riley
Riley ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 7์ผ
Gracie
Gracie ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 3์ผ
Gracie
Gracie ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 28์ผ
Gracie
Gracie ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 14์ผ
Kathleen
Kathleen ๋, 17๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 13์ผ
ryan
ryan ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 13์ผ
Hallway smelled oddly. Grab and go breakfast was basically coffee with no creamer and extra coffee grounds.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 12์ผ
Audrey
Audrey ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 11์ผ
This is the first time I stayed at a hotel that had a kitchenette. It was great being able to have kitchen accessories available. The staff was so friendly and helpful.
Terri
Terri ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 10์ผ
I have stayed at Extended Stay before in Orlando years ago for a month, it was great. This is not that place, run down, noisy plumbing, breakfast is a snack and not a breakfast. The kitchen was empty exOept for roach hotels. No pots, pans, dishes etc. we needed to get it from the front desk. They said the rooms had shampoo, no and they did not have any at the front desk. Staff was indifferent to our complaints. Halls had stacks of dirty towels. Smokey corridors and room floor needed mopping.
Allan
Allan ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 9์ผ
Terrible place. Dirty. No even shampoo available. When requested staff told they ran out. Requested cancellation of room and looked for another hotel.